# RingCentral AI Receptionist — AI receptionist that answers, routes, texts and books on any business phone system.

> Source: Receptionist Index — https://receptionistindex.com/ringcentral-ai-receptionist (structured, researched, re-verified)
> Facts last verified: 2026-10-14

RingCentral AI Receptionist is an AI phone answering product that answers calls and texts around the clock, routes them with context, captures leads and books appointments. It works alongside an existing phone system or as part of RingEX.

| Fact | Value |
| --- | --- |
| Website | https://www.ringcentral.com/ai-receptionist.html |
| Price | from $49/month |
| Free trial | Partly |

14-day free trial on both the standalone and RingEX add-on plans; no standing free plan, and no card requirement stated.

## What it costs at your call volume

**Cost at 100 calls a month** · Yes — $124 a month on Standalone for 100 calls of 2.5 minutes (250 billed minutes). Billed in 30-second steps: 2.5 min for a 2.5-minute call.

> Standalone Starts at $49 /month 100 minutes included
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Standalone plan card price

**Cost at 500 calls a month** · Yes — $624 a month on Standalone for 500 calls of 2.5 minutes (1250 billed minutes). Billed in 30-second steps: 2.5 min for a 2.5-minute call.

> Standalone Starts at $49 /month 100 minutes included
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Standalone plan card price

**What it bills by** · Yes — Usage is metered per minute: each plan bundles 100 minutes and extra time is sold per minute, rounded up in 30-second blocks.

> RingCentral AI Receptionist is available as a standalone plan starting at $49 per month, which includes 100 minutes of usage, or as an add-on to RingEX, starting at $39 per month, also with 100 minutes included.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · FAQ, 'How much does RingCentral AI Receptionist cost?'

**Past your allowance** · Yes — Calls keep being answered past the 100 included minutes; overage runs at $0.50 per minute, with prepaid minute bundles as an alternative.

> Pay-as-you-go charges of $0.50 per minute apply if usage exceeds the total included minutes. Additional minute bundles are available for purchase. Call time is rounded up and billed in 30-second increments.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Important details and disclaimers, first disclaimer

## What it does on the call

**Books appointments** · Partly — It schedules and reschedules during the call through connected calendars or by texting a booking link, but the calendar-integration row is footnoted 'Coming soon.'

> Appointment scheduling	Via calendar integrations or SMS links
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Scheduling & intake section, 'Appointment scheduling' row

**Transfers to a person** · Yes — It transfers callers to users, extensions, queues or outside numbers and passes a call summary across, so the handoff is warm rather than blind.

> Your AI Receptionist knows who handles what across your team and seamlessly hands off each call with an attached call summary.
> — https://www.ringcentral.com/ai-receptionist.html · 'Effortlessly handle calls with human-like AI' section, 'Route calls with context'

**After-hours rules** · Yes — It answers day and night including weekends and holidays, and the plan includes custom schedules and coverage plus separate business-hours and after-hours routing rules.

> Yes, AI Receptionist answers calls around the clock, including nights, weekends, and holidays, and can handle multiple calls simultaneously.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · FAQ, 'Is RingCentral AI Receptionist available 24/7?'

**Asks your questions** · Yes — You set the intake questions it asks, and answers are logged as leads into the CRM, so callers are qualified during the call.

> Yes, AI Receptionist can capture leads by asking customizable intake questions and logging caller details to CRMs such as Salesforce, HubSpot, and Zoho.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · FAQ, 'Can RingCentral AI Receptionist schedule appointments and capture leads?'

**Answers about your business** · Yes — It answers from your own material: the setup imports your website or Google Business Profile and you can upload unlimited documents.

> Website import + unlimited document uploads
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Onboarding section, 'Knowledge base' row

**Texts your callers** · Partly — An AI SMS agent answers texts, automates text inquiries and sends follow-ups, but the pricing table flags that additional charges may apply.

> AI SMS agent**
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Messaging section, 'AI SMS agent' row

## What you get after the call

**Call summary by text** · Partly — Call summaries travel with transfers and full transcripts are in the app, but no page promises an SMS summary after every call.

> Seamlessly switch languages mid-conversation and hand off complex issues to your team, complete with a call summary.
> — https://www.ringcentral.com/ai-receptionist.html · 'Your always-on, reliable front desk' section, 'Handle calls with consistent, friendly service'

**Recordings and transcripts** · Yes — Transcripts and recordings are included in the plan, and call analytics surface volume, trends and transcripts for review afterwards.

> Transcripts and recordings
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Analytics and reporting section, 'Transcripts and recordings' row: 'Included in plan'

## What it connects to

**Outlook** · No — Google, Outlook and Calendly are the named calendar integrations, but that table row carries the asterisk the page footnotes as 'Coming soon.'

> Google, Outlook, Calendly***
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Integrations section, 'Calendar integrations' row

**Calendly** · No — Google, Outlook and Calendly are the named calendar integrations, but that table row carries the asterisk the page footnotes as 'Coming soon.'

> Google, Outlook, Calendly***
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Integrations section, 'Calendar integrations' row

**CRM, Zapier and webhooks** · Yes — Caller details and captured leads sync into Salesforce, Zoho and HubSpot automatically; no Zapier or webhook route is named on these pages.

> Yes, AI Receptionist integrates with popular CRM platforms, including Salesforce, HubSpot, and Zoho, automatically syncing captured leads and caller details so records stay updated without manual data entry.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · FAQ, 'Does RingCentral AI Receptionist integrate with CRM platforms?'

## Trying it, starting and leaving

**Free trial or free plan** · Partly — Both plans come with a 14-day free trial you can set up and take real calls on, but there is no standing free tier.

> Yes, Both AI Receptionist plans—standalone or as an add-on to RingEX—come with a 14-day free trial, allowing businesses to set up their AI Receptionist, test call handling, and see how it fits into their operations before committing to a paid plan.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · FAQ, 'Is there a free trial for RingCentral AI Receptionist?'

**Sign up without a sales call** · Yes — The plan cards offer Buy now and Try free next to Contact sales, and setup is self-service from your website with no professional services.

> No professional services required
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Standalone plan card, 'Key features include:' list

## Which languages it speaks, and how it sounds

**Languages** · Yes — Ten language variants are listed for the plan and the receptionist switches between them automatically mid-call, with a primary and additional language chosen at setup.

> English (US, UK, AUS), French (Canadian and European), Spanish, Latin American Spanish, Italian, German, and Portuguese
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Call handling section, 'Languages' row

**Choose or clone the voice** · Partly — Eight voices ship with the plan and you pick avatar, tone, personality and talking speed; nothing offers cloning of your own voice.

> Voice options	8 included
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Call handling section, 'Voice options' row

**Hear it before you buy** · Yes — There is a public demo number to call plus recorded sample calls per industry on the product page, so you can hear it before buying.

> Call 1-8445-TRY-AIR (1-844-587-9247) and experience our AI Receptionist in action.
> — https://www.ringcentral.com/ai-receptionist.html · 'Chat with Natalie, one of our AI Receptionists' block

## Your phone number and where it works

**Keep your number** · Yes — It sits in front of any existing phone system, reached by forwarding calls to it or via SIP, and you can keep your current number.

> • Works with any phone • Via call forwarding or SIP integration
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Onboarding section, 'Phone compatibility' row

**Move your number in** · Partly — The plan says you may keep your number or take a new local one, but nothing states porting terms or what happens to the number if you leave.

> Keep your number or get a new local number
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Onboarding section, 'Phone number' row

**Canada** · Yes — The vendor's setup documentation names the US, Canada, Australia, the UK and Europe as available markets, warning that features can differ by country.

> AIR is available in the US, Canada, Australia, the UK, and Europe. Some features may vary or appear differently depending on your country.
> — https://support.ringcentral.com/article-v2/setting-up-your-ai-receptionist-in-the-admin-portal.html?brand=RingCentral&product=RingEX&language=en_US · 'Setting up your AI Receptionist' article, Important callout

**Australia** · Yes — The vendor's setup documentation names the US, Canada, Australia, the UK and Europe as available markets, warning that features can differ by country.

> AIR is available in the US, Canada, Australia, the UK, and Europe. Some features may vary or appear differently depending on your country.
> — https://support.ringcentral.com/article-v2/setting-up-your-ai-receptionist-in-the-admin-portal.html?brand=RingCentral&product=RingEX&language=en_US · 'Setting up your AI Receptionist' article, Important callout

## Who it is built for

**Industries it is set up for** · Partly — Industry use cases and recorded samples cover clinics, legal, insurance, real estate, banking and construction, and routing adapts, but no packaged templates are offered.

> Yes, AI Receptionist is built to support a range of industries with high call volumes and time-sensitive customer needs, including healthcare, legal services, and real estate.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · FAQ, 'Is RingCentral AI Receptionist right for healthcare, legal, or real estate businesses?'

**HIPAA, with a signed BAA** · Partly — HIPAA compliance is listed as included on both plans with encryption and audit logging, but no page says RingCentral will sign a BAA for these calls.

> RingCentral AI Receptionist is designed to support HIPAA compliance, with built-in encryption, access controls, and audit logging that align with HIPAA's privacy and security requirements.
> — https://www.ringcentral.com/pricing/ai-receptionist.html · FAQ, 'Is RingCentral AI Receptionist HIPAA-compliant?'

**Several locations or numbers** · Yes — One account handles several locations with their own routing, hours and location-aware answers, and you can launch unlimited receptionists; per-location cost is not published.

> Custom locations with routing, hours, and location-aware responses
> — https://www.ringcentral.com/pricing/ai-receptionist.html · Explore features table, Security & administration section, 'Multi-location support' row

## Getting set up and getting help

**Setup help** · Yes — Setup is guided and auto-generated from your website or Google Business Profile, advertised as minutes rather than days and needing no IT support.

> No IT support needed. Quickly train AI Receptionist using your website, FAQs, or uploaded documents.
> — https://www.ringcentral.com/ai-receptionist.html · 'Answer calls 24/7 with AI' section, 'Set up in minutes'

**Support** · Partly — A sales and support phone line is published and 24/7 customer support is listed, but as a RingEX bundle feature rather than a standalone-plan promise.

> 24/7 customer support
> — https://www.ringcentral.com/pricing/ai-receptionist.html · 'AI Receptionist with RingEX' plan card, included-features list

## What changed

- 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

If you represent RingCentral AI Receptionist, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalogue needs no key to read, and each entry states its own auth.