# Peerlogic — VoIP phone system with Aimee, an AI assistant that answers, texts and books into dental and vet PMS.

> Source: Receptionist Index — https://receptionistindex.com/peerlogic (structured, researched, re-verified)
> Facts last verified: 2026-10-15

Peerlogic is a VoIP phone system and call-analytics platform for dental and veterinary practices whose AI assistant, Aimee, answers by voice, text and web chat. It books appointments directly into the practice management system and transcribes every call.

| Fact | Value |
| --- | --- |
| Website | https://www.peerlogic.com/ |
| Price | from $399/month |
| Free tier | Not applicable |

## What it costs at your call volume

**What it bills by** · Yes — Billing is a flat monthly subscription per practice, published as $399 and $699 a month, with no per-minute or per-call metering stated anywhere on the pricing page.

> Professional $399/month
> — https://www.peerlogic.com/pricing-page · Plan cards, Professional column price cell

## What it does on the call

**Books appointments** · Partly — Aimee books real appointments into the practice management system rather than sending a link, but the voice and text assistant that does it starts on the Premium plan, not the entry Professional plan.

> she continues the conversation, gathers intent, and schedules appointments when the request matches your office’s available appointment types.
> — https://www.peerlogic.com/faq-page · Frequently Asked Questions, "How Does Aimee Work?"

**Transfers to a person** · No — When Aimee cannot handle a conversation she stops and notifies staff by email with context instead of putting the caller through, so there is no live or warm transfer to a person during the interaction.

> Aimee will politely pause scheduling and collect any helpful context, then notify your team so a staff member can follow up
> — https://www.peerlogic.com/faq-page · Workflow Section FAQ, "When Does Aimee Hand Off to a Human?"

**After-hours rules** · Yes — Aimee explicitly covers after-hours and unavailable periods and the scheduling product is sold as around-the-clock booking, so coverage continues when the front desk is closed.

> When a call is missed or the office is unavailable (including after-hours), Aimee automatically sends a friendly text message to the caller
> — https://www.peerlogic.com/faq-page · Frequently Asked Questions, "How Does Aimee Work?"

**Human receptionists as backup** · No — Fallback goes to the practice's own staff, who are emailed the context to follow up; the vendor does not offer its own human agents to take patient calls Aimee cannot handle.

> then notify your team so a staff member can follow up
> — https://www.peerlogic.com/faq-page · Workflow Section FAQ, "When Does Aimee Hand Off to a Human?"

**Asks your questions** · Yes — The practice can change Aimee's name and greeting, add insurance and policy answers, set custom responses for specialty procedures and choose which of 30-plus appointment types she handles.

> Aimee is fully customizable so she can match your office’s workflow and patient experience.
> — https://www.peerlogic.com/faq-page · Frequently Asked Questions, "Can Aimee be Customized?"

**Answers about your business** · Yes — Hours, address, parking, accepted insurance and basic service information are preloaded as FAQs that Aimee answers instantly, though the vendor describes configured answers rather than crawling your website.

> Common questions like your business hours, address, or parking instructions can be preloaded for Aimee to answer instantly.
> — https://www.peerlogic.com/faq-page · Aimee’s Default Settings, item 4 "FAQs"

**Texts your callers** · Yes — Automated missed-call-to-text recovery is included on the entry Professional plan, and full two-way SMS conversations that answer questions and book are part of Aimee's text channel on Premium.

> Answers FAQs & Schedules Appointments Via 2-Way SMS
> — https://www.peerlogic.com/meet-aimee · How Aimee Works, step 3

## What you get after the call

**Call summary by text** · Partly — Every call gets an AI transcription and summary, and handoffs arrive by email with a dashboard link, but the vendor never says a per-call summary is sent to staff by SMS.

> AI call transcription and summaries for every interaction
> — https://www.peerlogic.com/pricing-page · Plan cards, Professional includes list

**Recordings and transcripts** · Yes — Calls can be played back for coaching and review, and AI transcription plus summaries are listed on every plan including the entry Professional tier.

> Easily review calls with built-in playback and insights to coach staff and elevate patient interactions.
> — https://www.peerlogic.com/phones · Key features, "Supports Training and Call Reviews"

## What it connects to

**Google Calendar** · No — Booking happens in the practice management system rather than a general calendar: Dentrix, Open Dental, Denticon, Eaglesoft and Daysmart are named, while Google Calendar, Outlook and Calendly appear nowhere on the site.

> PMS Integrations: Native integrations with leading systems like Dentrix, Opendental, Denticon, Eaglesoft, Daysmart and more.
> — https://www.peerlogic.com/integrations · Integrations list, PMS Integrations bullet

**Outlook** · No — Booking happens in the practice management system rather than a general calendar: Dentrix, Open Dental, Denticon, Eaglesoft and Daysmart are named, while Google Calendar, Outlook and Calendly appear nowhere on the site.

> PMS Integrations: Native integrations with leading systems like Dentrix, Opendental, Denticon, Eaglesoft, Daysmart and more.
> — https://www.peerlogic.com/integrations · Integrations list, PMS Integrations bullet

**Calendly** · No — Booking happens in the practice management system rather than a general calendar: Dentrix, Open Dental, Denticon, Eaglesoft and Daysmart are named, while Google Calendar, Outlook and Calendly appear nowhere on the site.

> PMS Integrations: Native integrations with leading systems like Dentrix, Opendental, Denticon, Eaglesoft, Daysmart and more.
> — https://www.peerlogic.com/integrations · Integrations list, PMS Integrations bullet

**CRM, Zapier and webhooks** · Partly — CRM, scheduling and marketing integrations plus API and data feeds for BI tools are listed only in the Enterprise column; no named CRM, Zapier connector or webhook is published for the two priced plans.

> Advanced integrations with CRM, scheduling, and marketing platforms
> — https://www.peerlogic.com/pricing-page · Plan cards, Enterprise "Everything in Premium, plus" list

**Your trade’s software** · Yes — The product is built around dental and veterinary practice management software, with native integrations named for Dentrix, Open Dental, Denticon, Eaglesoft and Daysmart; no trades, legal or hospitality software is covered.

> Peerlogic integrates effortlessly with your existing tech stack to create a unified, efficient system.
> — https://www.peerlogic.com/integrations · Intro paragraph above the PMS integrations list

## Trying it, starting and leaving

**Sign up without a sales call** · No — Every call to action across the site is a demo booking and the vendor's own FAQ routes getting started through a demo and consultation with its team; there is no online sign-up or checkout.

> To get started, schedule a free demo and consultation today. We’ll review your technology requirements and business needs, giving you the best options for your dental practice.
> — https://www.peerlogic.com/book-a-demo · FAQ, "How do I get started with Peerlogic AI solutions?"

## Which languages it speaks, and how it sounds

**Choose or clone the voice** · Partly — Custom voice models appear in the plan comparison table as an Enterprise-only line, so practices on the two published prices get no documented voice choice or cloning.

> Custom Voice Models
> — https://www.peerlogic.com/pricing-page · Feature comparison table, "Custom Voice Models" row

**Hear it before you buy** · No — The only demo offered is a sales meeting booked through a form; the site publishes no number a buyer can call to hear Aimee and no recorded sample calls.

> Schedule a demo to learn more about the Peerlogic product suite. We're here to help grow your practice.
> — https://www.peerlogic.com/aimee · "Put Aimee to Work for your Practice" closing section

## Your phone number and where it works

**Move your number in** · Partly — Local number porting into Peerlogic is listed as included at no extra charge in the phone add-ons block, but nothing is published about porting a number back out if the practice leaves.

> Local Number Porting — included
> — https://www.peerlogic.com/pricing-page · Additional Phone Add Ons list

**Canada** · No — Canada, the UK, the EU and Australia are not mentioned anywhere.

> Whether you’re a single-location practice or a national DSO, Peerlogic is built to scale. Our platform is hosted in privately owned data centers with 99.999% uptime
> — https://www.peerlogic.com/pricing-page · "Enterprise-Grade, Every Time" section

**Australia** · No — Canada, the UK, the EU and Australia are not mentioned anywhere.

> Whether you’re a single-location practice or a national DSO, Peerlogic is built to scale. Our platform is hosted in privately owned data centers with 99.999% uptime
> — https://www.peerlogic.com/pricing-page · "Enterprise-Grade, Every Time" section

## Who it is built for

**Industries it is set up for** · Yes — Two verticals are shipped for, dental and veterinary, with recommended launch appointment types such as new patient cleaning and exam, pediatric exam, emergency exam and consultation, and 30-plus bookable types in total.

> Over 30+ appointment types that Aimee can schedule directly
> — https://www.peerlogic.com/faq-page · Frequently Asked Questions, "Can Aimee be Customized?" customization list

**HIPAA, with a signed BAA** · Partly — HIPAA-compliant infrastructure and SOC 2 certification are listed on the entry plan and the FAQ calls the solutions 100% HIPAA compliant, but no page states that a Business Associate Agreement is signed or on which plan.

> Our solutions are 100% HIPAA compliant.
> — https://www.peerlogic.com/book-a-demo · FAQ, "What about HIPAA compliance?"

**Several locations or numbers** · Partly — One account can cover several offices, but multi-location analytics, benchmarking and rollups are Enterprise-only with no published price, while extra voice lines on a priced plan cost $35 a month each.

> Multi-location analytics with benchmarking and rollups
> — https://www.peerlogic.com/pricing-page · Plan cards, Enterprise "Everything in Premium, plus" list

## Getting set up and getting help

**Setup help** · Yes — Onboarding is done for you, with an Implementation Specialist handling Aimee's configuration and white-glove onboarding described for every customer; the vendor claims practices are running within minutes of the consultation.

> From white-glove onboarding to ongoing optimization, we help your front office and operations teams get measurable results fast.
> — https://www.peerlogic.com/pricing-page · "Human Support, Not Ticket Numbers" section

**Support** · Partly — A published toll-free number, an email address, a knowledge base and a contact form are available to all customers, but 24/7 support and training access is listed as a Premium and Enterprise feature rather than entry-plan.

> 24/7 support and training access
> — https://www.peerlogic.com/pricing-page · Plan cards, Premium "Everything in Professional, plus" list

## What changed

- 2026-10-15 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

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