# Jodie — Flat-fee AI receptionist for UK small businesses: unlimited minutes, keep your own number.

> Source: Receptionist Index — https://receptionistindex.com/jodie (structured, researched, re-verified)
> Facts last verified: 2026-10-15

Jodie is an AI receptionist for small businesses that answers calls diverted to her around the clock, asks the questions you set and sends a summary after each one. The same assistant also handles website chat, WhatsApp and email.

| Fact | Value |
| --- | --- |
| Website | https://heyjodie.com/en-gb/ |
| Price | from £49/month (about $65) billed monthly, £41/month (about $54) billed annually |
| Free trial | Partly |

Seven-day free trial with every feature switched on, no credit card required; service pauses rather than auto-charging when it ends. No standing free plan.

## What it costs at your call volume

**Cost at 100 calls a month** · Yes — £49 (about $65) a month on Basic for 100 calls of 2.5 minutes.

> Basic Perfect for small businesses just getting started £49 /month (about $65)
> — https://heyjodie.com/en-gb/pricing/ · Plan cards, Basic column price cell

**Cost at 500 calls a month** · Yes — £49 (about $65) a month on Basic for 500 calls of 2.5 minutes.

> Basic Perfect for small businesses just getting started £49 /month (about $65)
> — https://heyjodie.com/en-gb/pricing/ · Plan cards, Basic column price cell

**What it bills by** · Yes — Billing is a flat monthly subscription per account with unlimited minutes, so calls are not metered per minute or per call.

> Jodie costs £49 (about $65), £99 (about $131) or £199 (about $264) a month, ex VAT, and every plan has unlimited minutes with no per-call fees.
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · Section "How much does an AI receptionist cost in the UK?", opening sentence

**Past your allowance** · Partly — No overage charge is published for extra calls, but the unlimited-minutes promise carries a fair-use ceiling of 1,000 calls a month and the vendor does not say what happens beyond it.

> Every plan answers 24/7 with unlimited minutes (fair use: 1,000 calls a month).
> — https://heyjodie.com/en-gb/features/ · Features by plan section, intro line above the plan comparison table

**Spam calls not billed** · Yes — Spam screening is listed on every plan: Jodie ends robocalls and sales calls herself, and with flat pricing they consume no allowance.

> Spam call screening Politely ends robocalls and sales pitches Every plan
> — https://heyjodie.com/en-gb/features/ · "Every feature at a glance" grid, On every call group, Spam call screening tile

## What it does on the call

**Books appointments** · Partly — Live calendar booking during the call needs Professional or Premium; Basic cannot book, and businesses on other systems get their booking link texted instead.

> Included on Professional and Premium plans
> — https://heyjodie.com/en-gb/features/appointment-booking/ · Hero subheading under "AI appointment booking, before callers hang up"

**Transfers to a person** · Partly — Transfers to up to ten numbers with plain-English rules, but only from Professional upward, and the vendor describes announcing the caller rather than briefing you first.

> Yes, on the Professional plan at £99 (about $131) a month and on Premium. Jodie puts the caller t
> — https://heyjodie.com/en-gb/phone-answering-service/ · Telephone answering service FAQs, "Can Jodie transfer calls to me or my team?"

**After-hours rules** · Yes — Answering runs 24/7 including evenings, weekends and public holidays, and you choose whether she takes every call, only missed calls, or only calls after you close.

> Answers 24/7: evenings, weekends and bank holidays included
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · Hero bullet list, first bullet

**Urgent calls escalated** · Partly — Emergencies can be routed straight to an on-call number and are flagged on your phone, but the transfer feature that does it starts on the Professional plan.

> If nobody picks up, Jodie apologises, takes the details and offers a callback. Urgent calls are flagged on your phone and in your email.
> — https://heyjodie.com/en-gb/features/call-transfers/ · Section "Urgent calls flagged, even when you miss them"

**Human receptionists as backup** · No — The vendor positions Jodie as software doing the work a human agency would, and no human overflow or escalation desk is offered on any plan.

> an AI virtual receptionist like Jodie does both jobs in software
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · Comparison section intro before the "Jodie / Human virtual receptionist" table

**Asks your questions** · Yes — You choose the questions asked on every call and each call is classified as lead, inquiry, existing customer or emergency for triage.

> Your questions on every call Asks what you choose: name, number, address, postcode, what the job is and a good time to ring back.
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · "What Jodie does as your AI phone receptionist", Knows your business group

**Answers about your business** · Yes — She is trained from your website or Google Business Profile plus uploaded documents and FAQs, and answers hours, services and areas covered from it.

> Trained on your business Learns your services, opening hours and how you talk to customers from your website or Google Business Profile.
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · "What Jodie does as your AI phone receptionist", Knows your business group

**Texts your callers** · Partly — Automatic follow-up texts to callers start on Professional and are one-way apart from STOP replies; two-way messaging runs over WhatsApp, which is Premium only.

> Follow-up SMS Texts every caller after the call Professional and Premium
> — https://heyjodie.com/en-gb/features/ · "Every feature at a glance" grid, Every channel group, Follow-up SMS tile

## What you get after the call

**Call summary by text** · Partly — Call summaries are sent by email with an app push notification on every plan; the homepage also claims text, which the UK service page does not repeat.

> Summary by email and app The caller's name, number and reason for calling by email, plus an instant notification in the Jodie app.
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · "After every call" group, Summary by email and app tile

**Recordings and transcripts** · Yes — Recordings and transcripts are on every plan, readable in the app or dashboard, and either can be switched off with a retention period you set.

> Recordings and transcripts Listen to or read every call Every plan
> — https://heyjodie.com/en-gb/features/ · "Every feature at a glance" grid, After the call group, Recordings and transcripts tile

## What it connects to

**Google Calendar** · Yes — Google Calendar or Outlook (Microsoft 365), one calendar at a time, on Professional and Premium

> Calendars Google Calendar or Outlook (Microsoft 365). One calendar at a time.
> — https://heyjodie.com/en-gb/features/appointment-booking/ · "The details" table, Calendars row

**Outlook** · Yes — Google Calendar or Outlook (Microsoft 365), one calendar at a time, on Professional and Premium

> Calendars Google Calendar or Outlook (Microsoft 365). One calendar at a time.
> — https://heyjodie.com/en-gb/features/appointment-booking/ · "The details" table, Calendars row

**Calendly** · Yes — Calendly and similar tools are only handled by texting the caller your link.

> Calendars Google Calendar or Outlook (Microsoft 365). One calendar at a time.
> — https://heyjodie.com/en-gb/features/appointment-booking/ · "The details" table, Calendars row

**CRM, Zapier and webhooks** · Partly — Call data reaches CRMs through Zapier, which the vendor restricts to the Premium plan; Rex and GoHighLevel have dedicated pages and webhooks come only with Enterprise.

> Integrations run through Zapier on the Premium plan. Jodie's New Call trigger can send every call to the other apps you use too.
> — https://heyjodie.com/en-gb/integrations/ · Section "Use a different app?"

**Your trade’s software** · Partly — The only named direct integrations are Rex for estate agents and GoHighLevel; trade systems such as ServiceTitan, Jobber or Dentrix are not named, leaving Zapier as the route.

> Jodie + Rex Answer every call and push the lead straight into your Rex CRM.
> — https://heyjodie.com/en-gb/integrations/ · "Works with" cards, Jodie + Rex card

## Trying it, starting and leaving

**Free trial or free plan** · Partly — The first seven days are free with every feature switched on and calls diverted from your real number, so it runs on your live line before you pay.

> Free for 7 days. No credit card. Keep your number.
> — https://heyjodie.com/en-gb/ · Hero, line beneath the "Try Jodie free" button

**Card required to start** · No — No card is taken for the trial, and the vendor says service simply pauses rather than auto-charging when the seven days end.

> You'll be asked to choose a plan. If you don't, your service simply pauses - we never auto-charge a card you haven't given us.
> — https://heyjodie.com/en-gb/pricing/ · Pricing FAQ, "What happens when my free trial ends?"

**Sign up without a sales call** · Yes — Sign-up, training from your website and plan purchase are all self-serve online with no demo required; only Enterprise goes through sales.

> Most businesses are live in under 10 minutes. Jodie scans your website or Google Business profile to learn your services, then you forward calls when you want her to answer.
> — https://heyjodie.com/en-gb/pricing/ · Pricing FAQ, "How long does setup take?"

**Setup fee** · No — The vendor states plainly that there are no setup fees or hidden costs on the self-serve plans; you pay only the monthly subscription.

> No. There are no setup fees or hidden costs. You only pay the monthly subscription.
> — https://heyjodie.com/en-gb/pricing/ · Pricing FAQ, "Are there any setup fees?"

**Contract and cancelling** · Yes — All self-serve plans are month-to-month with cancellation at any time and no penalty; paying annually is optional and buys two months free.

> No. All Jodie plans are month-to-month. You can cancel anytime with no penalties or fees.
> — https://heyjodie.com/en-gb/pricing/ · Pricing FAQ, "Is there a long-term contract?"

## Which languages it speaks, and how it sounds

**Languages** · Yes — Thirty-two languages are named and included on every plan at no extra cost, with mid-call switching after an English greeting and English summaries.

> 32 languages: English, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, Filipino, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish
> — https://heyjodie.com/en-gb/features/multilingual/ · FAQ, "Which languages does Jodie speak?"

**Choose or clone the voice** · Partly — You pick a voice and local accent from the vendor's own set on every plan, and the same voice is used in all languages; nothing on the site offers voice cloning.

> Voices and greetings Local accents, custom greetings and holiday mode Every plan
> — https://heyjodie.com/en-gb/features/ · "Every feature at a glance" grid, On every call group, Voices and greetings tile

**Hear it before you buy** · Partly — There is a recorded demo video and, after sign-up, a test number you ring as a customer, but no public demo line is published for a non-customer to call.

> We give you a number. Call it like a customer and hear how Jodie answers.
> — https://heyjodie.com/en-gb/ · How It Works, step 2 "Test your AI on a real call"

## Your phone number and where it works

**Keep your number** · Yes — You keep your existing landline or mobile number and divert calls with your network code; the vendor publishes codes for 78 UK providers.

> Keep your number Divert your landline or mobile to Jodie with your network's code or your phone's settings. No porting and no new number to publish.
> — https://heyjodie.com/en-gb/phone-answering-service/ · "Keep your number" feature tile

**Move your number in** · No — Porting is not part of the product: the vendor repeatedly says no porting is needed or offered, and you reach Jodie by diverting your own number instead.

> Forward your calls and Jodie is ready. No porting, no new numbers. Most businesses are up and running in under 10 minutes.
> — https://heyjodie.com/en-gb/pricing/ · "Live in minutes, keep your number" benefit card

**Canada** · Yes — Sold in the UK, US, Canada, Australia, Ireland and New Zealand on local-currency sites (£49 (about $65)/$49/C$99 (about $70)/A$99 (about $68)/€49 (about $55)) with per-country forwarding guides and a UK GDPR data processing addendum.

> Jodie is an AI receptionist for UK small businesses: she answers your calls 24/7, takes each caller's details and sends you a summary after every call.
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · Hero paragraph of the UK AI receptionist service page

**Australia** · Yes — Sold in the UK, US, Canada, Australia, Ireland and New Zealand on local-currency sites (£49 (about $65)/$49/C$99 (about $70)/A$99 (about $68)/€49 (about $55)) with per-country forwarding guides and a UK GDPR data processing addendum.

> Jodie is an AI receptionist for UK small businesses: she answers your calls 24/7, takes each caller's details and sends you a summary after every call.
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · Hero paragraph of the UK AI receptionist service page

## Who it is built for

**Industries it is set up for** · Yes — Dedicated pages exist for 47 trades, each with the calls and questions for that trade, from plumbers and mechanics to dentists, solicitors and salons.

> Jodie learns the language, tools and jobs specific to your industry.
> — https://heyjodie.com/en-gb/ · "Who we help" section subheading above the industry list

**Several locations or numbers** · Partly — Multi-site routing by postcode, time and branch rota is offered only on Enterprise from £500 (about $662) a month with per-customer configuration; no per-location price is published.

> Routing logic is configured per customer. Route by postcode, time of day, caller identity, reason for the call, or any combination.
> — https://heyjodie.com/en-gb/enterprise/ · Enterprise FAQ, "How does routing work across multiple locations?"

## Getting set up and getting help

**Setup help** · Partly — Self-serve setup is claimed at under ten minutes from your website, with hands-on onboarding and a named lead reserved for Enterprise rollouts of two to four weeks.

> Most businesses are live in under 10 minutes. Jodie reads your website or Google Business Profile, yo
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · FAQ, "How do I get an AI receptionist set up?"

**Support** · Partly — Support is email and in-app chat to a person on UK weekday hours only, 8am-6pm Monday to Friday; priority handling is a Premium feature and no phone support is published.

> Questions go to a real person, Monday to Friday, 8am to 6pm UK time, and replies usually come within 20 to 30 minutes.
> — https://heyjodie.com/en-gb/ai-receptionist-service/ · "Support in UK hours" card in the data and compliance section

## What changed

- 2026-10-15 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

If you represent Jodie, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.