# Dentina.Ai — AI dental receptionist that answers calls 24/7 and books straight into the practice management system. > Source: Receptionist Index — https://receptionistindex.com/dentina (structured, researched, re-verified) > Facts last verified: 2026-10-14 Dentina is an AI receptionist built for dental practices that answers inbound calls, texts and web chat and writes bookings back into the practice management system. It also places outbound recall, confirmation and reactivation calls as a paid add-on. | Fact | Value | | --- | --- | | Website | https://dentina.ai/ | | Price | from $374/month billed monthly, $299/month billed annually | | Free trial | Partly | 30-day free trial, started from a booked demo rather than self sign-up; the terms say entering billing details may be necessary and the trial auto-converts to paid unless canceled. No standing free plan. ## What it costs at your call volume **Cost at 100 calls a month** · Partly — $299 a month on Standard (Inbound) — annual billing for 100 calls of 2.5 minutes. Sold on annual billing only: monthly equivalent shown. > StandardInbound Starting at$299 / mo Billed annually · per location, up to 3 providers · cancel anytime with refund > — https://dentina.ai/ · Pricing section, Standard Inbound card, billing toggle in default Annual position **Cost at 500 calls a month** · Partly — $299 a month on Standard (Inbound) — annual billing for 500 calls of 2.5 minutes. Sold on annual billing only: monthly equivalent shown. > StandardInbound Starting at$299 / mo Billed annually · per location, up to 3 providers · cancel anytime with refund > — https://dentina.ai/ · Pricing section, Standard Inbound card, billing toggle in default Annual position **What it bills by** · Yes — Flat per-location subscription rather than per minute or per call, sold per location for up to three providers, so call volume does not change the bill. > Unlimited calls. Flat pricing.Per-location subscription. Take every call without watching the meter. > — https://dentina.ai/ · Comparison section 'Why dentists pick Dentina.Ai', Dentina.Ai column, pricing bullet **Past your allowance** · Yes — Inbound plans include unlimited calls and minutes, so there is no inbound allowance to exceed and no overage rate on the published plans. > Unlimited calls & minutes > — https://dentina.ai/ · Pricing section, Standard Inbound plan feature list ## What it does on the call **Books appointments** · Yes — She completes the booking inside the practice management system during the call rather than sending the caller a scheduling link to click. > Books appointments directly in your PMSReal bookings — not tasks for your front desk to chase. > — https://dentina.ai/ · Comparison section 'Why dentists pick Dentina.Ai', Dentina.Ai column, second bullet **Transfers to a person** · Partly — Warm transfer with a spoken briefing is configurable only on the Premium plan; the entry Standard plan takes a detailed message instead of transferring. > On Premium, you configure transfers per call type, time of day, or urgency. She does a warm transfer — calling your staff first, delivering a briefing of who's on the line and why, then bridging the patient in. On Standard, she takes a detailed message by default. > — https://dentina.ai/ · FAQ, 'Can Dentina transfer calls to my staff?' **After-hours rules** · Yes — Answers around the clock including weekends and holidays, and practices commonly point only after-hours and overflow calls at her while keeping daytime calls in-house. > Yes. 24/7/365 — including weekends and holidays. After-hours calls are where most practices see the biggest lift, since those used to go to voicemail. > — https://dentina.ai/ · FAQ, 'Is Dentina available 24/7?' **Urgent calls escalated** · Partly — Emergency and after-hours call forwarding is a Premium-tier line item and transfers can be configured by urgency, but the terms disclaim use for emergency communications or clinical triage. > Emergency & after-hours call forwarding > — https://dentina.ai/ · Pricing section, Premium Inbound plan feature list **Asks your questions** · Partly — Standard ships fixed standard screening questions; writing your own screening questions is listed only under the Premium plan's feature set. > Custom screening questions > — https://dentina.ai/ · Pricing section, Premium Inbound plan feature list **Answers about your business** · Partly — She reads the practice's live PMS schedule and booking rules, but the vendor does not state that she answers prices, hours or services from the practice website or an uploaded knowledge base. > she reads your full PMS in real time, so every booking respects your provider rules, operatory blocks, and appointment-type constraints > — https://dentina.ai/ · FAQ, 'How is Dentina different from a human staff member?' **Texts your callers** · Partly — Standard sends one-way SMS confirmations only; two-way AI text conversations that book in the thread require the Premium plan. > Two-way AI SMS conversations > — https://dentina.ai/ · Pricing section, Premium Inbound plan feature list ## What you get after the call **Call summary by text** · Partly — Transcription and summarization are stated as part of the service, but the vendor never says a per-call summary arrives by SMS rather than in the dashboard. > you acknowledge and agree that call recording, monitoring, transcription, and summarization may be integral parts of the Service for inbound and outbound communications > — https://dentina.ai/articles/terms-of-use/ · Section 2.7 Telephone Conversation Recording **Recordings and transcripts** · Yes — Call recording and analytics are included from the entry Standard plan, and the terms confirm every call through the service is recorded and transcribed. > Call recording & analytics > — https://dentina.ai/ · Pricing section, Standard Inbound plan feature list ## What it connects to **Google Calendar** · No — Scheduling runs through dental practice management systems only; the vendor's complete integration answer names eleven PMS products and no general calendar such as Google, Outlook or Calendly. > Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac, and PracticeWorks. 1-click integration with real-time schedule sync > — https://dentina.ai/ · FAQ, 'What Practice Management Systems does Dentina integrate with?' **Outlook** · No — Scheduling runs through dental practice management systems only; the vendor's complete integration answer names eleven PMS products and no general calendar such as Google, Outlook or Calendly. > Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac, and PracticeWorks. 1-click integration with real-time schedule sync > — https://dentina.ai/ · FAQ, 'What Practice Management Systems does Dentina integrate with?' **Calendly** · No — Scheduling runs through dental practice management systems only; the vendor's complete integration answer names eleven PMS products and no general calendar such as Google, Outlook or Calendly. > Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve, Denticon, Cloud9, Dolphin, OrthoTrac, and PracticeWorks. 1-click integration with real-time schedule sync > — https://dentina.ai/ · FAQ, 'What Practice Management Systems does Dentina integrate with?' **CRM, Zapier and webhooks** · Partly — Patient records are written back to the PMS rather than a CRM; API and webhook access appears only in the DSO offer for ten or more locations, with no public documentation. > Multi-location dashboard · RBAC · audit logs · API/webhooks · dedicated success manager · cross-office routing. > — https://dentina.ai/ · Pricing section, 'DSO or 10+ locations?' panel **Your trade’s software** · Yes — Deep dental-specific integration: eleven named practice management systems with real-time write-back of bookings, reschedules and cancellations. > every booking, reschedule, and cancellation writes directly back to your PMS > — https://dentina.ai/ · FAQ, 'What Practice Management Systems does Dentina integrate with?' ## Trying it, starting and leaving **Free trial or free plan** · Partly — A 30-day free trial runs on the practice's real line, but there is no standing free plan and the trial starts from a booked demo. > Book a demo to start your 30-day free trial. > — https://dentina.ai/ · Closing call-to-action section, 'Join 1,000+ dentists already using Dentina.' **Card required to start** · Partly — The terms say billing details may be needed for a free trial and that it auto-converts to paid unless canceled, but the marketing pages never state a card requirement. > To participate in the Free Trial, entering billing details may be necessary. > — https://dentina.ai/articles/terms-of-use/ · Section 1.8 Trial Offers **Sign up without a sales call** · No — Every plan call-to-action leads to a three-step demo booking form; there is no checkout or sign-up path to buy the published plans online. > Book a Demo. The most trusted AI Dental Receptionist. STEP 1 OF 3 What best describes your practice? > — https://dentina.ai/book-a-demo · Demo request form, step 1 heading **Setup fee** · Yes — No one-time setup or onboarding fee on the inbound plans; the terms do allow a non-refundable setup fee per outbound calling campaign. > 30-day Free trial · Cancel anytime · No setup fee > — https://dentina.ai/ · Hero section, reassurance line under the demo button **Contract and cancelling** · Partly — Month-to-month billing is offered at a higher rate while the advertised price needs annual billing, and cancellation is by contacting the company rather than self-service. > Subscriptions automatically renew under the same terms unless cancelled. You can cancel your subscription by contacting the Company. No refunds are provided for fees already paid > — https://dentina.ai/articles/terms-of-use/ · Section 1.4 Renewal and Cancellation ## Which languages it speaks, and how it sounds **Languages** · Partly — The entry Standard plan answers in English and Spanish only; up to 57 languages with automatic mid-call detection requires the Premium plan. > Standard: English + Spanish. Premium: up to 57 languages with native fluency — not just translation. She detects the caller's language automatically and switches mid-call if needed. > — https://dentina.ai/ · FAQ, 'Can Dentina speak more than one language?' **Choose or clone the voice** · Partly — The entry plan allows a custom greeting and receptionist name, but the vendor never offers voice selection or voice cloning anywhere on the site. > Custom greeting & name > — https://dentina.ai/ · Pricing section, Standard Inbound plan feature list **Hear it before you buy** · Yes — A public phone number lets a buyer talk to the AI live, and a two-minute recorded demo call is embedded on the home page. > Or try the AI live: (707) 336-8462 > — https://dentina.ai/ · Closing call-to-action section, link beside 'Book a Free Demo' ## Your phone number and where it works **Keep your number** · Yes — You keep your existing carrier and number; onboarding is a call-forwarding rule configured with you, with no new hardware or VoIP switch. > Any phone system. Keep your existing carrier — AT&T, Verizon, Comcast, Cox, Spectrum, Weave, Mango, GoToConnect, Adit, or anything else. No new hardware and no number changes. Setup is a simple call-forwarding rule we configure with you on day one. > — https://dentina.ai/ · FAQ, 'What telephone providers does Dentina integrate with?' **Move your number in** · No — Porting is unnecessary and not offered: the integration answer states numbers do not change and calls are forwarded from the existing carrier instead. > No new hardware and no number changes. > — https://dentina.ai/ · FAQ, 'What telephone providers does Dentina integrate with?' **United States** · Yes — Sold in the United States and Canada only, with over two thousand practices across both > The Service is intended for use only by residents of the United States of America and Canada. > — https://dentina.ai/articles/terms-of-use/ · Section 2.6 User Eligibility **Canada** · Yes — Sold in the United States and Canada only, with over two thousand practices across both > The Service is intended for use only by residents of the United States of America and Canada. > — https://dentina.ai/articles/terms-of-use/ · Section 2.6 User Eligibility ## Who it is built for **Industries it is set up for** · Yes — Built solely for dentistry, with dental scheduling rules such as operatory constraints, provider restrictions, age-based appointment types and family booking. > Built on the dental scheduling rules other AI just doesn't understand. > — https://dentina.ai/ · Features section intro line **HIPAA, with a signed BAA** · Yes — The privacy policy states PHI is processed as a business associate under a business associate agreement with the healthcare customer, with no tier restriction named. > If we process protected health information ("PHI") or other regulated patient information on behalf of a HIPAA covered entity or other healthcare customer, we do so as a service provider, processor, or business associate under our contract and business associate agreement with that customer. > — https://dentina.ai/articles/privacy-policy/ · Introduction, fourth paragraph **Several locations or numbers** · Partly — Pricing is per location for up to three providers, so each site is bought separately; a multi-location dashboard and cross-office routing need the unpriced DSO offer. > per location, up to 3 providers > — https://dentina.ai/ · Pricing section, Standard Inbound plan price caption ## Getting set up and getting help **Setup help** · Yes — The vendor configures the forwarding rule with the practice on day one and states a roughly three-day time to go live with one-click PMS integration. > Live in ~3 daysKeep your phone system. No new hardware. No VoIP switch. > — https://dentina.ai/ · Comparison section 'Why dentists pick Dentina.Ai', Dentina.Ai column, final bullet **Support** · Yes — Phone, email and chat support is included from the entry plan, with a published support line and address, though no hours are stated. > Support via phone, email, and chat > — https://dentina.ai/ · Pricing section, Standard Inbound plan feature list ## What changed - 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms ## Corrections If you represent Dentina.Ai, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.