# ClaimVox — Voice AI specialists that answer, qualify and chase plaintiff-firm calls, managed by ClaimVox.

> Source: Receptionist Index — https://receptionistindex.com/claimvox (structured, researched, re-verified)
> Facts last verified: 2026-10-15

ClaimVox is a managed voice AI service for plaintiff law firms that puts nine call-handling specialists on the firm's phone line, from receptionist and intake to signing, discovery and medical-records chasing. ClaimVox builds, runs and refines each specialist on the firm's own scripts.

| Fact | Value |
| --- | --- |
| Website | https://claimvox.com/ |
| Price | from $500/month |
| Free trial | Partly |

Seven-day free trial only on plans at the $2,500 commitment and above; the $500 One Specialist plan has no trial and bills from go-live. Every plan carries a 90-day evaluation period in which the buyer may cancel for any reason, owing only fees accrued.

## What it costs at your call volume

**Cost at 100 calls a month** · Yes — $500 a month on One Specialist ($500/month commitment) for 100 calls of 2.5 minutes (500 billed minutes). Each call is rounded up to the whole minute (5 min for a 2½-minute call).

> $500per month 1,250 minutes 40¢/min included Overage 45¢/min 5 minutes minimum per connected call
> — https://claimvox.com/pricing.html · 'What more volume costs' table, $500 column

**Cost at 500 calls a month** · Yes — $1000 a month on $1,000/month commitment for 500 calls of 2.5 minutes (2500 billed minutes). Each call is rounded up to the whole minute (5 min for a 2½-minute call).

> $1,000per month 3,000 minutes 33¢/min included Overage 41¢/min 5 minutes minimum per connected call
> — https://claimvox.com/pricing.html · 'What more volume costs' table, $1,000 column

**What it bills by** · Yes — Billing is per minute from an included monthly allowance, but the two cheapest commitments bill every connected call at a five-minute minimum before per-minute billing starts.

> On the $500 and $1,000 commitments, every connected call bills at a 5-minute minimum, then by the minute after that. From $2,500 up, connected calls are billed by the minute with no minimum. Wrong numbers and unanswered calls are never billed on any plan.
> — https://claimvox.com/pricing.html · Volume table footnote under 'What more volume costs'

**Past your allowance** · Yes — Minutes past the included block bill at a published overage rate per plan, from 45 cents a minute on the entry commitment down to 25 cents at the top, and allocated minutes do not roll over.

> Plans include an allocated block of voice minutes at the rate stated in your Order Form; usage beyond the allocation bills at the stated overage rate in arrears. Allocated minutes do not roll over.
> — https://claimvox.com/terms.html · Section 4 Fees and payment, 'Minutes' paragraph

## What it does on the call

**Transfers to a person** · Yes — Qualified and emergency callers are transferred live to firm staff under rules defined at setup, and escalated tasks arrive with the full call history, though no warm-transfer verbal briefing is described.

> Live transfer to a person on your team. Every workflow has escalation paths defined during setup — qualified leads, emergency callers, and complex situations get handed to your staff in real time rather than being forced through a script.
> — https://claimvox.com/faq.html · Workflows & specialists, 'What happens if the AI can't handle a call?'

**After-hours rules** · Yes — The receptionist is time-aware of firm hours and holidays, and the buyer picks always-on, after-hours or overflow coverage at the same price, switchable at any time.

> Always-on: the specialist answers every call, first ring. After-hours: your staff answers during business hours and the specialist covers nights, weekends, and holidays. Overflow: the specialist picks up only when your team can't get to the phone.
> — https://claimvox.com/intake · Common Questions, 'What's the difference between always-on, after-hours, and overflow?'

**Urgent calls escalated** · Yes — Named injury triggers such as wrongful death, ER admission or a statute deadline notify the attorney on call immediately with the caller's details rather than waiting for a morning recap.

> Wrongful death, ER admissions, statute-of-limitations deadlines, or an explicit emergency trigger immediate notification to the attorney on call.
> — https://claimvox.com/ai-receptionist-plaintiff-law-firms · 'More than a receptionist' feature grid, Urgent triggers card

**Human receptionists as backup** · Partly — Calls the AI cannot handle go to the firm's own staff, not to ClaimVox operators; ClaimVox supplies managed QA, escalation rules and review samples but never staffs the call itself.

> Live transfer to a person on your team. Every workflow has escalation paths defined during setup
> — https://claimvox.com/faq.html · Workflows & specialists, 'What happens if the AI can't handle a call?'

**Asks your questions** · Yes — Every specialist runs the firm's own scripts and qualification criteria, and the Intake Specialist screens prospects against those criteria and requalifies dormant leads against current ones.

> These are the roles ClaimVox can deploy, each running your firm’s own scripts, criteria, and rules.
> — https://claimvox.com/how-it-works.html · Hero paragraph, 'Nine specialists. One clear job each.'

**Answers about your business** · Yes — The self-serve builder reads up to ten pages of the firm's website — practice areas, attorneys, hours, FAQs — and drafts the specialist's profile from them for the buyer to edit.

> We'll read up to ten pages — practice areas, attorneys, hours, FAQs — and draft your specialist's profile from what we find.
> — https://claimvox.com/intake · Step 01 Website Analysis

**Texts your callers** · Partly — Specialists text outbound — an e-signature link during the call and follow-up texts on a signing cadence — but the vendor does not describe answering inbound texts or holding a text conversation.

> Calls the client, confirms identity, explains the document, sends an e-signature link by SMS during the call, and follows up on a 24/48/72-hour cadence until signed.
> — https://claimvox.com/how-it-works.html · Specialist 04 Signing Coordinator, 'How the specialist handles it'

## What you get after the call

**Call summary by text** · Partly — Every call is recorded, transcribed and summarized in the app and written to the CRM, with a morning email recap on intake; no per-call SMS summary to the owner is described.

> Every call is recorded, transcribed, summarized, and searchable in plain English — and the result lands in the system you already run.
> — https://claimvox.com/ · 'Nothing disappears into a black box' section intro

**Recordings and transcripts** · Yes — A recording, transcript and audit trail is produced on every conversation at every plan level, kept for supervision and ethics review with configurable retention.

> Recording, transcript, and audit trail on every call, for supervision, QA, and ethics review.
> — https://claimvox.com/security.html · Built for regulated practice, 'Supervision-ready records'

## What it connects to

**CRM, Zapier and webhooks** · Yes — Calls write structured intake fields and transcripts into named legal CRMs, and systems without a direct connector are covered by RPA or daily email and CSV reports instead.

> Clio, Litify, Filevine, Captorra, Lawmatics, HubSpot, and other major legal CRMs. For systems without a direct integration, we use universal fallbacks — RPA, or daily email and CSV reports — so results still land where your team works.
> — https://claimvox.com/faq.html · Deployment & integration, 'Which case management systems do you integrate with?'

**Your trade’s software** · Yes — The vertical software here is legal case management, and ClaimVox names direct integrations with the systems plaintiff firms run rather than generic business tools.

> Every call writes to Clio, Litify, Filevine, Lawmatics, or HubSpot with structured fields and a full transcript. No double entry.
> — https://claimvox.com/ai-receptionist-plaintiff-law-firms · 'More than a receptionist' feature grid, CRM-native handoff card

## Trying it, starting and leaving

**Free trial or free plan** · Partly — A seven-day free trial exists only on the $2,500 and $5,000 plans; the entry $500 plan bills from go-live, with a 90-day cancel-for-any-reason evaluation period instead.

> On Start to Finish and Full Operation, yes — those begin with a 7-day free trial, so you can see what the team actually completes before committing. After the trial, the initial 12-month term begins.
> — https://claimvox.com/faq.html · Pricing & contracts, 'Is there a free trial?'

**Card required to start** · Partly — Self-serve buyers pay by card at Stripe checkout before go-live, and the trial plans are bought on an Order Form whose payment method is on file, though the vendor never states the trial itself takes a card.

> The recurring monthly fee is charged in advance to your payment method on file (payments are processed by Stripe) on your Subscription Start Date and monthly thereafter.
> — https://claimvox.com/terms.html · Section 4 Fees and payment, first paragraph

**Sign up without a sales call** · Partly — Only the $500 One Specialist receptionist can be built and bought online in minutes; the higher plans are set up with the vendor and multi-specialist operations are scoped in discovery.

> Customers who subscribe through claimvox.com/intake purchase the $500 monthly plan on the pricing published at claimvox.com/pricing, with no setup fee.
> — https://claimvox.com/terms.html · Section 4 Fees and payment, 'Self-serve' paragraph

**Setup fee** · Partly — The self-serve $500 plan carries no setup fee, but the terms allow a one-time non-refundable setup fee wherever an Order Form states one, so sales-sold plans may add it.

> A one-time setup fee applies only where stated in your Order Form and is non-refundable where charged, unless your Order Form expressly states otherwise.
> — https://claimvox.com/terms.html · Section 4 Fees and payment, first paragraph

**Contract and cancelling** · Partly — Every plan is a 12-month agreement that auto-renews for further 12-month terms, softened by a 90-day evaluation period in which the buyer can cancel online for any reason.

> Every plan includes a 90-day evaluation period beginning on the Go-Live Date. You may cancel for any reason during those 90 days; you owe only fees accrued through cancellation
> — https://claimvox.com/terms.html · Section 3 Trial, term, evaluation, and renewal, 'Evaluation period'

## Which languages it speaks, and how it sounds

**Languages** · Yes — The vendor claims any spoken language, naming English, Spanish, French, German, Polish and Arabic, included on every plan at the same rate and never an add-on.

> All of them. ClaimVox is multilingual — English, Spanish, French, German, Polish, Arabic, and any other spoken language. Language coverage is included on every plan at the same rate. It is never a paid add-on.
> — https://claimvox.com/faq.html · Workflows & specialists, 'Which languages do you support?'

**Hear it before you buy** · Yes — Two ways to hear it: a live demo console on the homepage, and a builder that generates a specialist from your website which you then telephone from the page before buying.

> Specialist ready for your firm Call it now to hear exactly what your callers will hear.
> — https://claimvox.com/intake · Step 03 Live Demo, Call Console

## Your phone number and where it works

**Keep your number** · Yes — The firm keeps its existing number and existing phone system; ClaimVox connects by forwarding rules configured during onboarding, with most setups said to take under 30 minutes.

> No. ClaimVox connects through forwarding rules on your existing line — your number stays the same.
> — https://claimvox.com/intake · Common Questions, 'Do we need to change our phone system?'

**Australia** · Yes — no Canadian, UK, EU or Australian numbers or terms are mentioned anywhere.

> These terms concern engagements between ClaimVox, LLC, a Texas limited liability company ("ClaimVox"), and each law firm or organization that has signed a ClaimVox Order Form
> — https://claimvox.com/terms.html · Section 1 Parties

## Who it is built for

**Industries it is set up for** · Yes — It is built for one vertical and screens against plaintiff practice areas by name, routing out-of-scope callers to the firm's preferred referral instead of taking the matter.

> Knows whether your firm handles auto, premises, med-mal, work-comp, mass tort, asbestos, or wrongful death — and routes out-of-scope calls to your preferred referral.
> — https://claimvox.com/ai-receptionist-plaintiff-law-firms · 'More than a receptionist' feature grid, Practice-area screening card

## Getting set up and getting help

**Setup help** · Yes — ClaimVox designs, deploys and runs the specialists; self-serve receptionists are live within one business day of signup and vendor-built plans within five business days.

> The self-serve receptionist goes live on your phone line within one business day of signup. Plans we set up with you are live in under 5 business days from contract. Multi-specialist operations are scoped individually and typically ship within two to four weeks.
> — https://claimvox.com/faq.html · Deployment & integration, 'How fast can we go live?'

**Support** · Partly — Email and a booked walkthrough are the published routes, answered within one business day, plus daily reports from the managed team; no support phone line, chat or published hours.

> Questions about specialists, pricing, or a specific job you want handled — we respond within one business day.
> — https://claimvox.com/contact.html · Contact page intro paragraph

## What changed

- 2026-10-15 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

If you represent ClaimVox, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.