# Boulevard AI Receptionist (Beau) — AI phone receptionist built into Boulevard that answers calls and texts booking links, per location. > Source: Receptionist Index — https://receptionistindex.com/boulevard-ai-receptionist (structured, researched, re-verified) > Facts last verified: 2026-10-14 Boulevard AI Receptionist, called Beau, is an add-on to the Boulevard salon, spa and medspa platform that answers inbound calls on your existing number. It answers service and policy questions from your Boulevard data, texts booking links, transfers callers or takes messages. | Fact | Value | | --- | --- | | Website | https://www.joinblvd.com/features/ai-receptionist | | Price | from $125/month | | Free trial | Partly | All AI Receptionist minutes and texts are free from August to November 2026; usage counts from 1 December 2026 with the first charge on the 1 January 2027 bill. Requires a paid Boulevard subscription and a Boulevard booking line; no card requirement published. ## What it costs at your call volume **Cost at 100 calls a month** · Yes — $155 a month on AI Receptionist for 100 calls of 2.5 minutes (250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $185. > First 200 minutes: $125 per month, per location > — https://support.boulevard.io/en/articles/16102622-ai-receptionist-beta-pricing · Pricing & Billing section, billing bullets **Cost at 500 calls a month** · Yes — $755 a month on AI Receptionist for 500 calls of 2.5 minutes (1250 billed minutes). Billing increment not stated: computed per second (2.5 min a call). If they round each call up to the minute (3 min), it is $905. > First 200 minutes: $125 per month, per location > — https://support.boulevard.io/en/articles/16102622-ai-receptionist-beta-pricing · Pricing & Billing section, billing bullets **What it bills by** · Partly — Billed per location as a $125 monthly fee covering 200 call minutes, with every minute past that metered at $0.60, so the unit is minutes on top of a flat monthly floor. > The $125 covers your first 200 minutes of AI Receptionist usage each month. Every minute beyond 200 is billed at $0.60. > — https://support.boulevard.io/en/articles/16102622-ai-receptionist-beta-pricing · Pricing & Billing section, paragraph under the billing bullets **Past your allowance** · Yes — Calls keep being answered past the 200 included minutes and each extra minute costs $0.60; the vendor notifies at 75% and 90% of the allowance rather than cutting service off. > AI Receptionist doesn’t shut off on its own at 200 minutes — it keeps answering so you never miss a call. You’re notified at 75% and 90% of your included minutes > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Pricing section, 'What happens if I go over my included minutes?' **Spam calls not billed** · Partly — Robocalls usually hang up once they hear an AI rather than being blocked before answer, so spam still touches the line and the minute meter; human telemarketers can still request a transfer. > Many robocalls disengage once they realize they're talking to an AI, so only real client calls reach your staff. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Spam and junk calls section, 'Does AI Receptionist detect and block robocalls?' ## What it does on the call **Books appointments** · Partly — It never books during the call: it texts a booking link with the right service preselected and the caller completes it, after which the appointment lands on the Boulevard calendar. > AI Receptionist sends the caller a booking link with the correct service already selected. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Capabilities section, 'Does AI Receptionist book the appointment, or just send a link?' **Transfers to a person** · Partly — It transfers on request or when stuck and hands staff an AI call summary, but only to one configured second number, only in business hours, and never to extensions or named people. > AI Receptionist transfers to a single number that you configure — it can't route callers to different people or extensions. All transferred calls go to that one number. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Phone setup, escalations, and transfers section **After-hours rules** · Partly — Coverage is either 24/7 or after-hours-only off your Boulevard location hours, and after-hours calls always take a message; day-of-week scheduling is not available yet. > Can we schedule AI Receptionist for certain days only? Not currently. Your coverage options are after-hours only or around the clock (24/7) > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Deployment and operating modes section **Urgent calls escalated** · Partly — Urgent callers are handed to your team whenever transfers are configured and clinical accounts can open calls with a 911 disclaimer, but there is no on-call rota or urgency detection logic. > For anything urgent or sensitive, callers can ask to speak with someone at any time, and AI Receptionist hands the call off to your team as long as you have transfers configured. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Phone setup, escalations, and transfers section, 'Can AI Receptionist handle urgent or sensitive calls?' **Human receptionists as backup** · No — No vendor-staffed agents sit behind the AI: anything it cannot handle is transferred to a phone number you supply or written up as a message for your own staff. > Take a message (never transfer) — AI Receptionist takes a message every time and passes that written message to the Messages inbox your team. > — https://support.boulevard.io/en/articles/16105111-ai-receptionist-setting-up-ai-receptionist · Step 4 — Choose how calls are handed off to humans **Asks your questions** · Partly — There is nothing to script: it pulls from your Boulevard data and captures a new caller's name and number, and hand-off logic and its wording are not customisable yet. > A few things aren't customizable yet: giving Beau direct feedback on what she says, adjusting her tone, voice, or name, and setting custom logic for when she hands off. > — https://support.boulevard.io/en/articles/16105086-ai-receptionist-overview · What Beau doesn't do section **Answers about your business** · Partly — It answers from your live Boulevard service menu, pricing, hours and policies with no training step, but cannot cover custom details such as parking or pet policies. > It doesn't currently explain custom business-specific information like parking, validation, or children/pet policies > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Capabilities section, 'Can AI Receptionist explain parking, arrival instructions...?' **Texts your callers** · Partly — It can send at most one outbound text per call - a booking or client-portal link from your existing Boulevard line - and does not reply to inbound texts at all. > Does AI Receptionist support two-way text messaging? No. AI Receptionist doesn't respond to incoming texts. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · What AI Receptionist does not support section ## What you get after the call **Call summary by text** · Partly — Every call produces an AI summary with action items, but it lands in the Boulevard Messages inbox and call log rather than arriving as an SMS to the owner. > In All Messages, open any conversation to see the AI-generated call summary, or click through for the full transcript. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Visibility and reporting section, 'Where can I see what was said on a call?' **Recordings and transcripts** · Partly — Full written transcripts of every call are stored and openable from the call log or any conversation, but no call audio is kept so there is nothing to listen back to. > AI Receptionist doesn’t store call audio — instead it saves a full written transcript of every call > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Privacy and compliance section, 'Does AI Receptionist record my calls?' ## What it connects to **Google Calendar** · Yes — Boulevard offers a 2-way calendar sync with your personal Google Calendar. > Boulevard offers a 2-way calendar sync with your personal Google Calendar. Once an event is created in a synced calendar, that same time block is automatically blocked off as a personal block > — https://support.boulevard.io/en/articles/7880786-boulevard-integrations · Integrations table, Google Calendar row **Outlook** · No — Google and Apple Calendar are offered only as two-way personal-calendar sync, and the integrations inventory lists no Outlook, Microsoft 365 or Calendly connection. > Boulevard offers a 2-way calendar sync with your personal Google Calendar. Once an event is created in a synced calendar, that same time block is automatically blocked off as a personal block > — https://support.boulevard.io/en/articles/7880786-boulevard-integrations · Integrations table, Google Calendar row **Calendly** · No — Google and Apple Calendar are offered only as two-way personal-calendar sync, and the integrations inventory lists no Outlook, Microsoft 365 or Calendly connection. > Boulevard offers a 2-way calendar sync with your personal Google Calendar. Once an event is created in a synced calendar, that same time block is automatically blocked off as a personal block > — https://support.boulevard.io/en/articles/7880786-boulevard-integrations · Integrations table, Google Calendar row **CRM, Zapier and webhooks** · Partly — Callers become Boulevard client profiles rather than CRM records; call and client data can leave through Zapier or Klaviyo, but both sit on higher plans (Zapier from Premier, Klaviyo Enterprise). > Plans: Premier, Prestige, Enterprise > — https://support.boulevard.io/en/articles/7880786-boulevard-integrations · Integrations table, Zapier row, Plans line **Your trade’s software** · Partly — Boulevard is itself the salon and medspa system of record, and its integration inventory is beauty-and-wellness specific (Vish color, Green Circle Salons, OPERA PMS) with no trades, dental or legal software listed. > Vish supercharges color revenue, seamlessly integrating with Boulevard to track color notes and formulas > — https://support.boulevard.io/en/articles/7880786-boulevard-integrations · Integrations table, Vish row ## Trying it, starting and leaving **Free trial or free plan** · Partly — All call minutes and texts are free from August to November 2026 on your real forwarded line, but that is a promotional window for existing Boulevard customers, not a standing free plan. > All AI Receptionist usage in August - November 2026 is free. > — https://support.boulevard.io/en/articles/16102622-ai-receptionist-beta-pricing · Promotional pricing - August - November 2026 section **Sign up without a sales call** · Partly — The receptionist add-on is switched on by the customer in-product per location with no contract amendment, but Boulevard itself is only sold through a demo or consultation, not online checkout. > AI Receptionist is self-serve — you can turn it on yourself in-product, no amendment or SKU needed. > — https://support.boulevard.io/en/articles/16105086-ai-receptionist-overview · Getting started section **Setup fee** · No — Published billing for the add-on lists only the monthly fee, overage minutes and standard text rates; turn-on is self-serve with no amendment, SKU or one-time charge named. > AI Receptionist is self-serve — you can turn it on yourself in-product, no amendment or SKU needed. > — https://support.boulevard.io/en/articles/16105086-ai-receptionist-overview · Getting started section **Contract and cancelling** · Yes — The add-on carries no minimum term and no cancellation fee, can be paused per location in-product, and is only billed in months it actually answers calls. > Is there a minimum commitment or cancellation fee? No. There’s no minimum term and no cancellation fee — turn AI Receptionist on and off per location whenever you like. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Pricing section, minimum commitment question ## Which languages it speaks, and how it sounds **Choose or clone the voice** · No — The voice, tone and even the name Beau are fixed: the vendor states a standardized voice is used for consistency and offers no voice picker or cloning. > Can AI Receptionist's tone or voice be customized to match our brand? Not at this time. AI Receptionist uses a standardized, warm, professional voice > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Capabilities section, tone or voice question **Hear it before you buy** · Yes — A public live demo line lets anyone phone Beau and behave like a client, and inside setup you can hear a sample call with your own settings before enabling. > Call the live demo line to interact with Beau the AI receptionist exactly as your clients would. Ask questions, book an appointment, and see how she handles conversations in real time. > — https://www.joinblvd.com/features/ai-receptionist · 'Go ahead. Give Beau a call.' section ## Your phone number and where it works **Keep your number** · Yes — You keep the number clients already dial and forward it to your Boulevard booking line, with carrier-by-carrier instructions published and a request to preserve original caller ID. > you'll need to forward that number to your Boulevard number before AI Receptionist can answer > — https://support.boulevard.io/en/articles/16105111-ai-receptionist-setting-up-ai-receptionist · Step 1 — Confirm the number clients use to reach you today **United States** · Yes — Everything published points at the United States: numbers are chosen by US area code and registered with The Campaign Registry, and the forwarding guide lists US carriers only. > As part of your Boulevard account setup, we are required to register all business phone numbers with TCR to ensure compliance with state and federal regulations. > — https://support.boulevard.io/en/articles/7217020-messages-phone-number-set-up · Text Messaging Compliance and Regulations section **Australia** · Yes — No Canadian, UK, EU or Australian availability is stated. > As part of your Boulevard account setup, we are required to register all business phone numbers with TCR to ensure compliance with state and federal regulations. > — https://support.boulevard.io/en/articles/7217020-messages-phone-number-set-up · Text Messaging Compliance and Regulations section ## Who it is built for **Industries it is set up for** · Yes — It ships for beauty and wellness specifically - salon, spa, medspa, barber, massage and nail - with a separate clinical path that adds a 911 disclaimer and medical-director transfer. > This step appears automatically for clinical businesses. You can have every call open with a spoken disclaimer telling callers to hang up and dial 911 in an emergency. > — https://support.boulevard.io/en/articles/16105111-ai-receptionist-setting-up-ai-receptionist · Step 3 — Add an emergency disclaimer **HIPAA, with a signed BAA** · Yes — The vendor states the receptionist is covered by your existing BAA with Boulevard, keeps PHI inside staff access, and markets the platform as HIPAA compliant. > It's all covered by your BAA with Boulevard. > — https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions · Privacy and compliance section, HIPAA answer **Several locations or numbers** · Yes — Each location runs and is billed on its own booking line at $125 a month, so a three-site business pays three times; it cannot book a caller into a different location. > AI Receptionist is billed to the location whose Boulevard phone number received the call. If you run multiple locations with their own Boulevard phone numbers, each location is billed for its own AI Receptionist usage. > — https://support.boulevard.io/en/articles/16102622-ai-receptionist-beta-pricing · Pricing FAQs, 'Which location is billed?' ## Getting set up and getting help **Setup help** · Partly — Turn-on is a six-step in-product wizard you run yourself, with Boulevard technical support reaching out automatically for unusual telephony; the slow part is your carrier forwarding. > our technical support team will automatically get notified when you start setup and reach out with special forwarding instructions for you > — https://support.boulevard.io/en/articles/16105111-ai-receptionist-setting-up-ai-receptionist · Step 1, exception note **Support** · Partly — Help chat with a specialist runs Monday to Saturday 9am-9pm ET, email is support@joinblvd.com, and a phone call can be requested with a reply inside one business day - no 24/7 line. > A team member will reach out within one business day, often sooner. > — https://support.boulevard.io/en/articles/10335883-help-chat-customer-support · Overview section, contact paragraph above Hours of Operation ## What changed - 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms ## Corrections If you represent Boulevard AI Receptionist (Beau), or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.