# Ask Benny — Canadian AI receptionist that answers calls 24/7, books appointments and texts a summary of every call. > Source: Receptionist Index — https://receptionistindex.com/ask-benny (structured, researched, re-verified) > Facts last verified: 2026-10-14 Ask Benny is a Canadian AI receptionist that answers inbound calls around the clock, places outbound follow-up calls, texts and emails customers, and books appointments through its own built-in booking system. Plans are sold by included minutes with published overage rates. | Fact | Value | | --- | --- | | Website | https://askbenny.ca/ | | Price | from CA$99/month (about $70) billed monthly, CA$74.25/month (about $52) billed annually | | Free trial | Partly | Seven-day free trial on any chosen plan with full access to that plan's features; no standing free plan exists, and the pages do not say whether a card is required. ## What it costs at your call volume **What it bills by** · Yes — Every published plan is metered in minutes of call time, with an included monthly allowance and a per-extra-minute overage rate stated on the same card. > 300 minutes included $0.45 per extra min > — https://askbenny.ca/pricing · Plan comparison cards, Starter column **Past your allowance** · Yes — Calls keep being answered past the allowance and the extra minutes are billed at a per-plan overage rate, which the pricing FAQ states explicitly for all three plans. > Any usage beyond your plan's included minutes is charged at the overage rate specified for your plan. Starter: $0.45/min, Pro: $0.40/min, Enterprise: $0.35/min. > — https://askbenny.ca/pricing · Pricing FAQ, 'What happens if I exceed my monthly minute limit?' **Spam calls not billed** · Yes — Spam filtering is listed as an included feature from the cheapest plan upward, though the vendor does not say whether filtered calls still consume minutes. > Smart spam filtering > — https://askbenny.ca/pricing · Plan comparison cards, Starter feature list ## What it does on the call **Books appointments** · Yes — Benny books during the conversation against its own availability engine and syncs both ways with Google Calendar and Outlook, rather than only sending a link. > Benny appointments sync both ways with Google Calendar and Outlook, so every calendar shows the same availability. > — https://askbenny.ca/ · Booking system section, 'Full two-way calendar sync' card **Transfers to a person** · Partly — Call forwarding to staff is on the entry plan, but AI transfers to specific departments or staff are a Business PRO feature, and no warm-transfer briefing is described anywhere. > AI call transfers to departments/staff > — https://askbenny.ca/pricing · Plan comparison cards, Business PRO feature list **After-hours rules** · Partly — The vendor states 24/7 answering including nights, weekends and holidays, and the app lets you edit business hours, but no distinct after-hours call-handling rules are documented. > Answers 24/7 — nights, weekends, and holidays > — https://askbenny.ca/features · Inbound & outbound section, 'Benny answers' bullet list **Urgent calls escalated** · Yes — The vendor says urgent calls are transferred to the team and that Benny prioritizes urgent calls, but it does not describe an on-call rota or escalation chain. > Transfers urgent calls to your team > — https://askbenny.ca/features · Inbound & outbound section, 'Benny answers' bullet list **Asks your questions** · Yes — The setup flow lets a business add its own questions and special instructions, and the website widget documents lead qualification flows for captured callers. > Benny learns your specific business. Make adjustments, add custom questions, and fine-tune responses. > — https://askbenny.ca/ · How it Works, step 2 'Confirm Benny has things right' **Answers about your business** · Yes — Benny is trained from the business's Google profile, website or typed details including hours, services, pricing and FAQs, so it answers those questions on the call. > Use your Google Business profile, website, or simple business information to get started. > — https://askbenny.ca/ · How it Works, step 1 'Train Benny on your business' **Texts your callers** · Partly — Benny holds real two-way SMS conversations, but two-way SMS messaging is a Business PRO feature; the Starter plan lists only email and SMS notifications to the owner. > 2-way SMS messaging > — https://askbenny.ca/pricing · Plan comparison cards, Business PRO feature list ## What you get after the call **Call summary by text** · Yes — Owner notifications by email and text are included from the entry plan, and the vendor says a summary of every conversation is sent, with push alerts in the iOS app. > Benny answers, takes messages, and notifies you by email or text. > — https://askbenny.ca/ · How it Works, step 4 'Benny handles everything' **Recordings and transcripts** · Yes — Full recordings and transcripts are saved and playable with AI summaries in the dashboard and iOS app, though HIPAA Zero Retention Mode limits playback and history. > Listen to recordings, read transcripts, and view AI-generated summaries for every call. > — https://askbenny.ca/features · iOS App section, 'Call Management' card ## What it connects to **Google Calendar** · Yes — Google Calendar, Outlook Calendar and Calendly all have dedicated integrations that check live availability and book over the phone, alongside Acuity, Cal.com and Wix. > Calendly Book, reschedule, and cancel appointments seamlessly through Benny calls with real-time availability > — https://askbenny.ca/integrations · Scheduling & Calendar category, Calendly card **Outlook** · Yes — Google Calendar, Outlook Calendar and Calendly all have dedicated integrations that check live availability and book over the phone, alongside Acuity, Cal.com and Wix. > Calendly Book, reschedule, and cancel appointments seamlessly through Benny calls with real-time availability > — https://askbenny.ca/integrations · Scheduling & Calendar category, Calendly card **Calendly** · Yes — Google Calendar, Outlook Calendar and Calendly all have dedicated integrations that check live availability and book over the phone, alongside Acuity, Cal.com and Wix. > Calendly Book, reschedule, and cancel appointments seamlessly through Benny calls with real-time availability > — https://askbenny.ca/integrations · Scheduling & Calendar category, Calendly card **CRM, Zapier and webhooks** · Partly — HubSpot and GoHighLevel are live and Zapier, Make and n8n take signed webhooks, but Salesforce and Zoho CRM are marked COMING SOON on the same page. > HubSpot Sync call data and contacts with your HubSpot CRM ... Salesforce COMING SOON > — https://askbenny.ca/integrations · Customer Relationship Management category, HubSpot and Salesforce cards **Your trade’s software** · Yes — Trade systems covered include ServiceTitan, Jobber, Housecall Pro, ServiceM8, Service Fusion, Mindbody, Clio, Lawmatics and the Juvonno and Noterro clinic systems. > ServiceTitan Connect Benny AI with ServiceTitan so callers book jobs by phone against real technician availability > — https://askbenny.ca/integrations · Scheduling & Calendar category, ServiceTitan card ## Trying it, starting and leaving **Free trial or free plan** · Partly — There is no standing free plan; every plan opens with a seven-day free trial giving full access to that plan's features, so real calls can be answered before paying. > Your free trial includes full access to all features of your chosen plan, including AI call answering, notifications, and analytics. > — https://askbenny.ca/pricing · Pricing FAQ, "What's included in the 7-day free trial?" **Sign up without a sales call** · Yes — All three published plans start the trial directly from a self-serve onboarding form; only the unpriced Custom tier routes a buyer to a sales email. > Join hundreds of Canadian businesses that trust Benny. Five-minute setup. Free for 7 days. Cancel anytime > — https://askbenny.ca/ · Closing call-to-action section **Setup fee** · No — The vendor states plainly that there are no setup fees on any plan, in the same FAQ answer that rules out long-term contracts. > No setup fees and no long-term contracts. You can cancel anytime. > — https://askbenny.ca/pricing · Pricing FAQ, 'Is there a setup fee or long-term contract?' **Contract and cancelling** · Yes — Monthly billing is month-to-month with cancellation any time and no contract; an optional annual term is offered for a 25% discount, and plan changes take effect next cycle. > No setup fees and no long-term contracts. You can cancel anytime. We believe in earning your business every month with great service. > — https://askbenny.ca/pricing · Pricing FAQ, 'Is there a setup fee or long-term contract?' ## Which languages it speaks, and how it sounds **Languages** · Partly — The Starter plan lists English and French only; 80+ language support with automatic language detection starts at Business PRO, with Spanish, German, Mandarin and Arabic named. > 80+ language support > — https://askbenny.ca/pricing · Plan comparison cards, Business PRO feature list **Hear it before you buy** · Yes — A public demo number is published to talk to Benny at any hour, and the homepage also hosts selectable recordings of Benny answering real calls. > Call our demo line and talk to Benny yourself, any time of day. > — https://askbenny.ca/contact · 'Hear Benny answer' panel, above the 302-9777 link ## Your phone number and where it works **Keep your number** · Yes — You keep your existing business number and forward to Benny, with the vendor naming four forwarding conditions: all calls, busy, after hours, or unanswered. > Keep your existing business number. Just forward calls when you want Benny to answer. > — https://askbenny.ca/ · How it Works, step 3 'Forward your calls to Benny' **Move your number in** · No — Porting is on the roadmap rather than shipped: the full phone system that would port business numbers is listed under 'Coming soon', and today the model is forwarding. > Coming soon Phone Systems Port your business numbers and let Benny run the whole phone system — routing, IVR, and voicemail. > — https://askbenny.ca/features · Unified Communication Hub, 'Coming soon' column, Phone Systems card **Canada** · Yes — We understand Canada's time zones and provide consistent coverage from coast to coast. > Whether you're in St. John's or Vancouver, our AI never sleeps. We understand Canada's time zones and provide consistent coverage from coast to coast. > — https://askbenny.ca/coverage-areas · 'Why Canadian businesses choose Benny', 24/7 Coverage Across Time Zones card **Australia** · Yes — the site documents no UK, EU or Australian offering and no number provisioning. > Whether you're in St. John's or Vancouver, our AI never sleeps. We understand Canada's time zones and provide consistent coverage from coast to coast. > — https://askbenny.ca/coverage-areas · 'Why Canadian businesses choose Benny', 24/7 Coverage Across Time Zones card ## Who it is built for **Industries it is set up for** · Partly — Industry fit is shown through vertical integrations for field service, legal, clinics and pet care rather than published templates; the /industries page rendered no content. > Clinic appointments by phone — direct booking for existing patients, booking links for new ones > — https://askbenny.ca/integrations · Healthcare & Medical category, Noterro card **HIPAA, with a signed BAA** · Partly — A Business Associate Agreement is signed only for Enterprise subscriptions, with Zero Retention Mode that drops transcripts and recordings and limits call history and playback. > Execution of a BAA, as required by HIPAA, is available exclusively for Enterprise tier subscriptions. > — https://askbenny.ca/hipaa · Enterprise Requirements section, Business Associate Agreements **Several locations or numbers** · Partly — Multi-location and multi-agent management begin on the Enterprise plan at CAD 399 a month; multi-unit franchise management sits above it in the unpriced Custom tier. > Multi-location support > — https://askbenny.ca/pricing · Plan comparison cards, Enterprise feature list ## Getting set up and getting help **Setup help** · Partly — Setup is self-serve and quoted at five minutes with guided training steps; a dedicated onboarding specialist is reserved for the Enterprise plan. > Dedicated onboarding specialist > — https://askbenny.ca/pricing · Plan comparison cards, Enterprise feature list **Support** · Partly — The contact page offers an email address, a form and a demo line, with priority support only on Enterprise; no support phone line or published hours are stated. > Prefer email? Write to us directly info@askbenny.ca > — https://askbenny.ca/contact · 'Write to us directly' panel ## What changed - 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms ## Corrections If you represent Ask Benny, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalog needs no key to read, and each entry states its own auth.