# appyTradies VoiceOS — AI phone agent for Australian trade businesses, answering, qualifying and booking calls 24/7.

> Source: Receptionist Index — https://receptionistindex.com/appytradies-voiceos (structured, researched, re-verified)
> Facts last verified: 2026-10-14

appyTradies VoiceOS is a done-for-you AI phone agent for Australian trade businesses that answers calls the operator misses, captures job details, books work and sends summaries. Optional automation Engines add follow-ups, outreach and recurring-service workflows.

| Fact | Value |
| --- | --- |
| Website | https://appytradies.com.au/ |
| Price | from A$299/month |
| Free tier | No |

The pricing page publishes a single $299/month subscription with no free plan and no trial; the only free experience offered is an inbound demo call from the vendor's own AI agent via the Call Me page.

## What it costs at your call volume

**Cost at 100 calls a month** · Yes — 299 AUD a month on VoiceOS - AI Phone Agent for 100 calls of 2.5 minutes.

> VoiceOS - AI Phone Agent $ 299 /Month incl. GST
> — https://appytradies.com.au/pricing/ · Pricing page, VoiceOS - AI Phone Agent plan card price cell

**Cost at 500 calls a month** · Yes — 299 AUD a month on VoiceOS - AI Phone Agent for 500 calls of 2.5 minutes.

> VoiceOS - AI Phone Agent $ 299 /Month incl. GST
> — https://appytradies.com.au/pricing/ · Pricing page, VoiceOS - AI Phone Agent plan card price cell

**What it bills by** · Yes — Billing is a flat recurring subscription of one published price per month rather than per minute or per call, and the vendor publishes no call or minute allowance alongside it.

> VoiceOS - AI Phone Agent $ 299 /Month incl. GST
> — https://appytradies.com.au/pricing/ · Pricing page, VoiceOS - AI Phone Agent plan card

## What it does on the call

**Books appointments** · Yes — The agent can book the job during the call as well as merely take a message, and the vendor says a buyer can start with message capture and move up to bookings later.

> It can do both. You can start with simple message capture and progress to bookings, follow-ups, and job coordination when you’re ready.
> — https://appytradies.com.au/ · Client FAQs, 'Can it book jobs or just take messages?'

**Transfers to a person** · Yes — The agent recognises important calls and transfers them, and can route by skill, certification or zone, but no page states that the person receiving a transfer is briefed first.

> Transfer Important Call Recognises & Transfers Important Calls.
> — https://appytradies.com.au/ · 'Your New Front-Line' feature row, Transfer Important Call tile

**After-hours rules** · Yes — Coverage is configurable as full-time, overflow or after-hours only, per branch, and the vendor separately claims round-the-clock answering including weekends and holidays.

> Yes. Full-time, overflow, after-hours, or per-branch activation.
> — https://appytradies.com.au/ · Client FAQs, 'Can we control when it answers?'

**Urgent calls escalated** · Yes — Emergency jobs are separated from standard ones and escalated immediately while routine enquiries follow scheduled workflows; the outbound agent can also ring the operator or team on a critical event.

> Yes. Urgent jobs can be escalated immediately while non-urgent enquiries follow scheduled workflows.
> — https://appytradies.com.au/ · Client FAQs, 'Can it handle emergency vs standard bookings?'

**Human receptionists as backup** · No — When the agent reaches its limit the fallback is the buyer's own people: a message, a callback request or a transfer. The vendor advertises no human answering team of its own behind the AI.

> Instead, it can offer to take a message, schedule a callback, or transfer the call to the right person.
> — https://appytradies.com.au/faq/ · FAQ, 'What if the AI Phone Agent doesnt know the answer?'

**Asks your questions** · Yes — Intake questions are configurable through a decision tree and the agent collects structured qualifying fields before routing, so leads arrive graded rather than as raw messages.

> Yes. It collects structured information such as job type, urgency, location, access details, and priority before routing.
> — https://appytradies.com.au/ · Client FAQs, 'Can it qualify jobs before dispatch?'

**Answers about your business** · Yes — Answers come from a custom knowledge base and defined workflows rather than open generation, and templates are preloaded with trade-specific questions; the vendor does not describe website crawling.

> appyTradies agents follow structured workflows and a custom knowledge base—no guessing, no off-brand replies.
> — https://appytradies.com.au/faq/ · FAQ, 'I heard AI can halucinate or go off brand?'

**Texts your callers** · Yes — The agent sends SMS follow-ups, confirmations and info packs, and the operator can take over a text thread personally at any point, so it holds a conversation rather than firing one message.

> Yes. The AI can handle SMS follow-ups when you’re busy, and you can jump in at any time to reply personally.
> — https://appytradies.com.au/ · Client FAQs, 'Can the AI text customers, and do I stay in control?'

## What you get after the call

**Call summary by text** · Yes — Each call produces an executive summary and transcript emailed to the inbox plus a short SMS update, so the operator gets a text alert as well as the written record.

> Each call sends a summary and transcript to your inbox, plus a quick SMS update.
> — https://appytradies.com.au/ · ConvoCatch AI section, 'Summary + Transcript'

**Recordings and transcripts** · Partly — Every call is transcribed into searchable text as part of the plan, while listening back to recordings sits in the Tradie Dashboard the vendor itself labels Beta.

> Beta: A single view of your day — calls, leads, reports, and recordings all synced and ready when you are.
> — https://appytradies.com.au/pricing/ · Pricing page, What's Included, 'Tradie Dashboard & Analytics' row

## What it connects to

**Google Calendar** · Yes — Google Calendar and Microsoft Outlook's calendar are both named as integrations on the integrations page

> Microsoft Calendar is a scheduling tool within Outlook that helps manage events, appointments, and meetings across devices.
> — https://appytradies.com.au/integrations/ · Integrations page, Calendars section, Microsoft Calendar card

**Outlook** · Yes — Google Calendar and Microsoft Outlook's calendar are both named as integrations on the integrations page

> Microsoft Calendar is a scheduling tool within Outlook that helps manage events, appointments, and meetings across devices.
> — https://appytradies.com.au/integrations/ · Integrations page, Calendars section, Microsoft Calendar card

**Calendly** · No — Calendly is not named anywhere, and the page is explicitly open-ended rather than a complete inventory.

> Microsoft Calendar is a scheduling tool within Outlook that helps manage events, appointments, and meetings across devices.
> — https://appytradies.com.au/integrations/ · Integrations page, Calendars section, Microsoft Calendar card

**CRM, Zapier and webhooks** · Yes — HubSpot, Salesforce, Pipedrive, Zoho, GoHighLevel, ActiveCampaign and Monday.com are named, and call data can reach anything else through Make, Zapier or n8n rather than a documented public API.

> Appy Tradie Voice Agents integrate with powerful automation tools like Make, Zapier, and n8n — letting you connect with over 8000+ popular apps.
> — https://appytradies.com.au/integrations/ · Integrations page, 'Connect to 8000+ Apps — Effortlessly' paragraph

**Your trade’s software** · Yes — The vertical CRM list names the trade and clinical systems a buyer would ask about — ServiceTitan, Jobber, Housecall Pro and Dentrix among them — though no page states which tier or setup effort each needs.

> ServiceTitan is a business management platform for home and commercial service companies, handling scheduling, dispatch, CRM, and payments.
> — https://appytradies.com.au/integrations/ · Integrations page, Vertical CRM section, ServiceTitan card

## Trying it, starting and leaving

**Sign up without a sales call** · Yes — A buyer subscribes directly through a Stripe checkout from the pricing page without booking a demo, although the vendor then configures the agent, call flow and numbers on the buyer's behalf.

> Step 1 — Activate VoiceOS Start with your AI Phone Agent. Start for $299
> — https://appytradies.com.au/pricing/ · Pricing page, How It Works, Step 1

**Contract and cancelling** · Yes — The subscription is month to month with no minimum term advertised and the vendor repeats a cancel-anytime claim; no page describes how a cancellation is submitted.

> ✓ No lock-in – cancel anytime
> — https://appytradies.com.au/ · Homepage hero bullet list under 'Tradie Receptionist - powered by AI'

## Which languages it speaks, and how it sounds

**Languages** · Partly — Multilingual answering is included in the single plan and the vendor gives a count of eleven languages, but it publishes no list naming which eleven they are.

> Multilingual Support Serve customers in their language. 11 Languages Supported.
> — https://appytradies.com.au/pricing/ · Pricing page, What's Included, Multilingual Support row

**Choose or clone the voice** · Partly — Voice cloning in the operator's own voice is sold as a separate add-on service rather than included in the $299 plan, and no price for it is published; agent voices and personalities are otherwise pre-built.

> Voice Cloning Add-On-Service. Give your AI agent your own voice — build trust, stay on-brand, and sound just like you.
> — https://appytradies.com.au/pricing/ · Pricing page, What's Included, Voice Cloning row

**Hear it before you buy** · Yes — A prospect can request a live inbound call from one of the vendor's agents through the Call Me page, and the homepage also hosts recorded trade-persona sample calls.

> Get a Live Call From one of our AI Tradie Agents!
> — https://appytradies.com.au/call-me/ · Call Me page heading

## Your phone number and where it works

**Keep your number** · Yes — The common setup keeps the existing business number and forwards unanswered calls to the agent, with the operator choosing the forwarding delay so callers still dial the number they know.

> Forward missed calls from your existing number to your AI Agent. You choose after how many seconds the call forwards. Callers still dial your normal number.
> — https://appytradies.com.au/how-to-use-your-ai-phone-agent/ · 'Inbound AI Phone Agent' section, Mobile Call Forwarding item

**Australia** · Yes — The product is sold to Australian trade businesses, priced in AUD inclusive of GST from a Western Australian base

> appyTradies establishes your first AI foundation — beginning with AI Phone Agents purpose-built for Australian trade businesses.
> — https://appytradies.com.au/faq/ · FAQ, 'What do appyTradies do?'

## Who it is built for

**Industries it is set up for** · Yes — Ready-made agents ship per trade with industry-specific questions and workflows, and the site demonstrates plumbing, electrical, landscaping, carpentry and HVAC personas and call flows.

> Tradie-Specific Templates We set up ready-to-go AI agents tailored to your trade and goals. Each template includes industry-specific questions, workflows and more…
> — https://appytradies.com.au/ · 'Intelligent AI Automations' section, Tradie-Specific Templates card

## Getting set up and getting help

**Setup help** · Partly — The vendor builds the agent, the call flow and the forwarding rules for the buyer rather than handing over a builder, but states no time to go live anywhere on the site.

> You don’t have to build it—we do.
> — https://appytradies.com.au/faq/ · FAQ, 'How do I create a Voice Agent with appyTradies?'

**Support** · Partly — A phone number and an email address are published for reaching the vendor, with priority support attached to the bespoke Tailored Agent offering; no support hours or chat channel are stated.

> Email: info@appytradies.com.au Contact: +61 (411) 556 923
> — https://appytradies.com.au/contact-us/ · Site footer Contact Info block, as rendered on the Contact Us page

## What changed

- 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

If you represent appyTradies VoiceOS, or anything here is wrong or out of date, send a correction with a source. The operations this site accepts from an agent are listed at https://receptionistindex.com/.well-known/agents.json — that catalogue needs no key to read, and each entry states its own auth.