# AirClinic.ai — AI phone receptionist for dental practices that books into Dentrix, Eaglesoft and Open Dental.

> Source: Receptionist Index — https://receptionistindex.com/airclinic-ai (structured, researched, re-verified)
> Facts last verified: 2026-10-14

AirClinic.ai is a 24/7 AI phone receptionist built only for dental practices, answering patient calls, triaging emergencies and booking appointments. It writes bookings straight into dental practice management systems such as Dentrix, Eaglesoft and Open Dental.

| Fact | Value |
| --- | --- |
| Website | https://www.airclinic.ai/ |
| Price | from $400/month billed monthly, $320/month billed annually |
| Free trial | Partly |

A free trial is advertised on the Solo Practice and Group Practice cards with no published length or call allowance; no credit card is required and there is a 30-day money-back guarantee, but the trial button opens a 30-minute Calendly demo booking rather than a self-serve signup. There is no standing $0 plan.

## What it costs at your call volume

**Cost at 100 calls a month** · Yes — $400 a month on Group Practice for 100 calls of 2.5 minutes.

> Group Practice | Ideal for multi-location practices (3+ locations get volume discounts) | $400-600/month
> — https://www.airclinic.ai/pricing/ · Group Practice plan card price cell, monthly position of the Monthly/Annual toggle

**Cost at 500 calls a month** · Yes — $400 a month on Group Practice for 500 calls of 2.5 minutes.

> Group Practice | Ideal for multi-location practices (3+ locations get volume discounts) | $400-600/month
> — https://www.airclinic.ai/pricing/ · Group Practice plan card price cell, monthly position of the Monthly/Annual toggle

**What it bills by** · Partly — Billing is a flat monthly fee per practice rather than per minute or per call, but each plan still carries a monthly call-volume ceiling, and the Solo card's unlimited-calls claim contradicts the table's 1,000-call figure.

> Monthly Call Volume | 1,000 | 5,000 | Unlimited
> — https://www.airclinic.ai/pricing/ · Feature Comparison table, Scale & Locations section, Monthly Call Volume row

## What it does on the call

**Books appointments** · Yes — The AI books, reschedules and cancels during the call, writing in real time into the practice management system rather than only texting the caller a link.

> Real-time integration with your existing practice management system
> — https://www.airclinic.ai/features/ · Intelligent Appointment Scheduling feature list

**Transfers to a person** · Partly — Calls route to the right staff member and hand off to humans when needed, but routing is only 'Basic' on the entry Solo plan and the vendor never says the AI briefs the staff member first.

> Routes urgent calls to appropriate staff members when needed
> — https://www.airclinic.ai/features/ · 24/7 AI Phone Receptionist feature list

**After-hours rules** · Yes — Coverage is round the clock and the vendor describes distinct out-of-hours behaviour, including emergency triage after hours and capturing weekend booking requests.

> Handles after-hours emergency triage
> — https://www.airclinic.ai/features/ai-phone-receptionist/ · 24/7/365 Availability feature list

**Urgent calls escalated** · Yes — The AI is described as identifying dental emergencies and passing those callers to the on-call provider while continuing to handle routine calls itself.

> Intelligently identifies dental emergencies and routes urgent calls to on-call providers while handling routine inquiries automatically.
> — https://www.airclinic.ai/features/ai-phone-receptionist/ · How Your AI Receptionist Handles Every Call, Emergency Call Triage card

**Asks your questions** · Yes — Practices configure the AI's responses, appointment types and routing rules, and the assistant collects and verifies new-patient details and medical history over the phone.

> Customize responses, appointment types, and call routing rules to match your practice workflow.
> — https://www.airclinic.ai/features/ai-phone-receptionist/ · Simple Setup, Immediate Results, step 2 Practice Configuration

**Answers about your business** · Yes — The receptionist answers questions about services, pricing and insurance, and gives office hours, directions and parking from the practice's own information.

> Answers common questions about services, pricing, and insurance
> — https://www.airclinic.ai/features/ · 24/7 AI Phone Receptionist feature list

**Texts your callers** · Yes — SMS is a first-class channel: reminders and confirmations go out by text and the vendor states patients can hold a two-way text conversation, including rescheduling.

> Two-way conversation capabilities
> — https://www.airclinic.ai/features/patient-communication/ · Multi-Channel Communication section, SMS Messaging card

## What it connects to

**Google Calendar** · Yes — across every features and integrations page there is no mention of Google Calendar, Outlook or Microsoft 365, or Calendly for patient booking.

> Compatible with Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Abeldent
> — https://www.airclinic.ai/features/ · Practice Management System Integration feature list

**Outlook** · Yes — across every features and integrations page there is no mention of Google Calendar, Outlook or Microsoft 365, or Calendly for patient booking.

> Compatible with Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Abeldent
> — https://www.airclinic.ai/features/ · Practice Management System Integration feature list

**Calendly** · Yes — across every features and integrations page there is no mention of Google Calendar, Outlook or Microsoft 365, or Calendly for patient booking.

> Compatible with Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Abeldent
> — https://www.airclinic.ai/features/ · Practice Management System Integration feature list

**CRM, Zapier and webhooks** · Partly — No CRM is named anywhere; call data can leave the platform only through API access and webhooks, and both are absent from the entry Solo plan and start at Group Practice.

> API Access | — | Standard | Full API
> — https://www.airclinic.ai/pricing/ · Feature Comparison table, Integrations section, API Access row

**Your trade’s software** · Yes — Integration is the product's core selling point, but only for dental practice management software: six systems are named and the vendor claims ten or more in total.

> Seamless integration with 10+ major PMS platforms including Dentrix, Eaglesoft, Open Dental, and more for real-time data synchronization.
> — https://www.airclinic.ai/features/ · Practice Management System Integration feature description

## Trying it, starting and leaving

**Card required to start** · No — The pricing page states plainly that no credit card is needed to start, and pairs that with a 30-day money-back guarantee and cancel-anytime terms.

> No credit card required • 30-day money-back guarantee • Cancel anytime
> — https://www.airclinic.ai/pricing/ · Footnote under the closing call to action

**Sign up without a sales call** · No — There is no online checkout or signup: trial and plan buttons book a Calendly demo, DSO Enterprise says Contact Sales, and going live is a guided integration project of one to two weeks.

> Most practices are live within 1-2 weeks. This includes integration setup, AI training, and staff onboarding. Enterprise setups may take 2-4 weeks.
> — https://www.airclinic.ai/pricing/ · Pricing Questions FAQ, 'How quickly can we get started?'

**Setup fee** · No — Setup is described as free on all plans and includes integration, AI training and phone number configuration, though the wording 'typically free' leaves room for exceptions the vendor does not spell out.

> Setup is typically free and includes PMS integration, AI training for your practice, staff onboarding, and phone number configuration. This usually represents $500+ in value.
> — https://www.airclinic.ai/pricing/ · Pricing Questions FAQ, 'What's included in the setup fee?'

**Contract and cancelling** · Partly — Month-to-month is available with no long-term contract, but cancelling requires 30 days' notice, and the Group Practice card lists an annual contract as the route to better rates.

> No long-term contracts required. You can cancel anytime with 30 days notice. We also offer a 30-day money-back guarantee for new customers.
> — https://www.airclinic.ai/pricing/ · Pricing Questions FAQ, 'Is there a long-term contract?'

## Which languages it speaks, and how it sounds

**Languages** · Yes — Three languages are claimed at native level with regional variants, and the vendor does not gate them to any particular plan on the comparison table.

> Break down language barriers with AI that speaks English, Spanish, and French with native-level fluency, cultural sensitivity, and dental expertise.
> — https://www.airclinic.ai/features/multilingual-support/ · Hero paragraph, 'Serve Every Patient in Their Native Language'

**Hear it before you buy** · Partly — A public number is published site-wide to try the AI live and a personalised demo can be booked, but no recorded sample calls are hosted on the site.

> See how AirClinic.ai can transform your dental practice with AI-powered automation. Schedule a personalized demo to explore all features in action.
> — https://www.airclinic.ai/features/ · Closing 'Ready to Experience These Features?' section

## Your phone number and where it works

**Keep your number** · Yes — The documented first setup step is connecting the practice's existing phone system to the AI, with no hardware swap, so the current number keeps working.

> Connect your existing phone system with our AI receptionist in minutes. No hardware changes required.
> — https://www.airclinic.ai/features/ai-phone-receptionist/ · Simple Setup, Immediate Results, step 1 Phone Integration

**Australia** · Yes — The vendor sells across North America, so US and Canadian practices are covered, and no page offers UK, EU or Australian numbers, local billing or GDPR terms.

> Today, we're proud to serve dental practices across North America, helping them capture more revenue, reduce staff stress, and provide exceptional patient experiences
> — https://www.airclinic.ai/about/ · Our Story section, third paragraph

## Who it is built for

**Industries it is set up for** · Yes — One trade only, deeply: scripts, workflows and integrations are all dental, covering appointment types, insurance terminology and recall campaigns for practices.

> Purpose-built for dental practices with industry-specific features and unmatched reliability.
> — https://www.airclinic.ai/features/ · Why AirClinic.ai Stands Out section intro

**HIPAA, with a signed BAA** · Yes — A Business Associate Agreement is offered as part of the compliance framework, with no plan restriction stated, alongside SOC 2 Type II and HITRUST CSF claims.

> Comprehensive BAA covering all aspects of our AI service and data handling practices.
> — https://www.airclinic.ai/features/hipaa-compliance/ · HIPAA Compliance Framework section, Business Associate Agreement card

**Several locations or numbers** · Partly — One account covers several sites only above the entry plan: Solo is single-location, Group Practice allows up to five, Enterprise unlimited, and no per-location price is published.

> Multi-location support (up to 5)
> — https://www.airclinic.ai/pricing/ · Group Practice plan card, Included Features list

## Getting set up and getting help

**Setup help** · Yes — Implementation is done for you and included free, but the vendor's own timelines disagree: under 24 hours on the features pages against one to two weeks in the pricing FAQ.

> Go live in under 24 hours with dedicated integration support and staff training.
> — https://www.airclinic.ai/features/ · Why AirClinic.ai Stands Out section, Quick Setup card

**Support** · Partly — Support hours are limited to 8am-8pm EST on the entry Solo plan, improve to priority on Group and 24/7 emergency cover on Enterprise, and no email address, phone line or chat for support is published.

> Standard support hours (8am-8pm EST)
> — https://www.airclinic.ai/pricing/ · Solo Practice plan card, Limitations list

## What changed

- 2026-10-14 — Capabilities · Free tier · Plan limits · Price · Terms

## Corrections

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