
AirClinic.ai
AI phone receptionist for dental practices that books into Dentrix, Eaglesoft and Open Dental.
In short
Best for dental practices booking patients through Dentrix, Eaglesoft or Open Dental
AirClinic.ai is a 24/7 AI phone receptionist built only for dental practices, answering patient calls, triaging emergencies and booking appointments. It writes bookings straight into dental practice management systems such as Dentrix, Eaglesoft and Open Dental.
At a glance
Yes
Books appointments
The AI books, reschedules and cancels during the call, writing in real time into the practice management system rather than only texting the caller a…
Partly
Transfers to a person
Calls route to the right staff member and hand off to humans when needed, but routing is only 'Basic' on the entry Solo plan and the vendor never…
Yes
After-hours rules
Coverage is round the clock and the vendor describes distinct out-of-hours behaviour…
Not stated
Call summary by text
Not stated by AirClinic.ai.
Partly
Calendar and CRM
Google Calendar, Outlook and 3 more
Yes
Languages
English, Spanish and French
Not stated
Human receptionists as backup
Not stated by AirClinic.ai.
Partly
Hear it before you buy
A public number is published site-wide to try the AI live and a personalised demo can be booked, but no recorded sample calls are hosted on the site
Good to know
Watch out
- Neither priced plan has a single price: Solo Practice is published as $500-700/month and Group Practice as $400-600/month, with no rule given for where in the band a practice lands. Past the plan's call allowance the FAQ says only that 'Overage fees are reasonable', naming no per-call or per-minute rate, and DSO Enterprise is Custom. A buyer cannot calculate the cost of 100 or 500 calls a month from the published figures.
- The comparison table caps the entry Solo Practice plan at 1,000 calls a month, 3 concurrent calls, 5 user accounts, 1 location and one practice management system; Group Practice raises these to 5,000 calls, 10 concurrent and 25 users but stops at 5 locations. The 3-concurrent-call ceiling sits directly against the same site's claim of unlimited simultaneous calls.
- There is no standing $0 plan: the cheapest standing option is the Solo Practice plan at $500-700/month, and the only free way in is a trial whose length and allowance are never published. Every Start Free Trial button on the pricing page opens a 30-minute Calendly demo booking, so the trial is also gated behind a sales conversation.
- The vendor states it serves dental practices across North America, and the only practice management systems it integrates with are North American dental platforms (Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Abeldent). A UK, EU or Australian practice would find no local numbers offered, prices quoted only in USD, support hours scoped to 8am-8pm EST on the entry plan, and compliance framed entirely around HIPAA with no GDPR terms anywhere on the site.
All 28 answers
Every answer comes from AirClinic.ai’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
3 answers
- Cost at 100 calls a month
$400 a month on Group Practice for 100 calls of 2.5 minutes.
Their words
Group Practice | Ideal for multi-location practices (3+ locations get volume discounts) | $400-600/month
airclinic.aiGroup Practice plan card price cell, monthly position of the Monthly/Annual toggle
- Cost at 500 calls a month
$400 a month on Group Practice for 500 calls of 2.5 minutes.
Their words
Group Practice | Ideal for multi-location practices (3+ locations get volume discounts) | $400-600/month
airclinic.aiGroup Practice plan card price cell, monthly position of the Monthly/Annual toggle
- What it bills by
Partly
Billing is a flat monthly fee per practice rather than per minute or per call, but each plan still carries a monthly call-volume ceiling, and the Solo card's unlimited-calls claim contradicts the table's 1,000-call figure.
Their words
Monthly Call Volume | 1,000 | 5,000 | Unlimited
airclinic.aiFeature Comparison table, Scale & Locations section, Monthly Call Volume row
What it does on the call
7 answers
- Books appointments
Yes
The AI books, reschedules and cancels during the call, writing in real time into the practice management system rather than only texting the caller a link.
Their words
Real-time integration with your existing practice management system
airclinic.aiIntelligent Appointment Scheduling feature list
- Transfers to a person
Partly
Calls route to the right staff member and hand off to humans when needed, but routing is only 'Basic' on the entry Solo plan and the vendor never says the AI briefs the staff member first.
Their words
Routes urgent calls to appropriate staff members when needed
airclinic.ai24/7 AI Phone Receptionist feature list
- After-hours rules
Yes
Coverage is round the clock and the vendor describes distinct out-of-hours behaviour, including emergency triage after hours and capturing weekend booking requests.
- Urgent calls escalated
Yes
The AI is described as identifying dental emergencies and passing those callers to the on-call provider while continuing to handle routine calls itself.
Their words
Intelligently identifies dental emergencies and routes urgent calls to on-call providers while handling routine inquiries automatically.
airclinic.aiHow Your AI Receptionist Handles Every Call, Emergency Call Triage card
- Asks your questions
Yes
Practices configure the AI's responses, appointment types and routing rules, and the assistant collects and verifies new-patient details and medical history over the phone.
Their words
Customize responses, appointment types, and call routing rules to match your practice workflow.
airclinic.aiSimple Setup, Immediate Results, step 2 Practice Configuration
- Answers about your business
Yes
The receptionist answers questions about services, pricing and insurance, and gives office hours, directions and parking from the practice's own information.
Their words
Answers common questions about services, pricing, and insurance
airclinic.ai24/7 AI Phone Receptionist feature list
- Texts your callers
Yes
SMS is a first-class channel: reminders and confirmations go out by text and the vendor states patients can hold a two-way text conversation, including rescheduling.
Their words
Two-way conversation capabilities
airclinic.aiMulti-Channel Communication section, SMS Messaging card
What it connects to
5 answers
- Google Calendar
Yes
across every features and integrations page there is no mention of Google Calendar, Outlook or Microsoft 365, or Calendly for patient booking.
Their words
Compatible with Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Abeldent
airclinic.aiPractice Management System Integration feature list
- Outlook
Yes
across every features and integrations page there is no mention of Google Calendar, Outlook or Microsoft 365, or Calendly for patient booking.
Their words
Compatible with Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Abeldent
airclinic.aiPractice Management System Integration feature list
- Calendly
Yes
across every features and integrations page there is no mention of Google Calendar, Outlook or Microsoft 365, or Calendly for patient booking.
Their words
Compatible with Dentrix, Eaglesoft, Open Dental, Curve, Denticon, Abeldent
airclinic.aiPractice Management System Integration feature list
- CRM, Zapier and webhooks
Partlyfrom Group Practice
No CRM is named anywhere; call data can leave the platform only through API access and webhooks, and both are absent from the entry Solo plan and start at Group Practice.
Their words
API Access | — | Standard | Full API
airclinic.aiFeature Comparison table, Integrations section, API Access row
- Your trade’s software
Yes
Integration is the product's core selling point, but only for dental practice management software: six systems are named and the vendor claims ten or more in total.
Their words
Seamless integration with 10+ major PMS platforms including Dentrix, Eaglesoft, Open Dental, and more for real-time data synchronization.
airclinic.aiPractice Management System Integration feature description
Trying it, starting and leaving
4 answers
- Card required to start
No
The pricing page states plainly that no credit card is needed to start, and pairs that with a 30-day money-back guarantee and cancel-anytime terms.
Their words
No credit card required • 30-day money-back guarantee • Cancel anytime
airclinic.aiFootnote under the closing call to action
- Sign up without a sales call
No
There is no online checkout or signup: trial and plan buttons book a Calendly demo, DSO Enterprise says Contact Sales, and going live is a guided integration project of one to two weeks.
Their words
Most practices are live within 1-2 weeks. This includes integration setup, AI training, and staff onboarding. Enterprise setups may take 2-4 weeks.
airclinic.aiPricing Questions FAQ, 'How quickly can we get started?'
- Setup fee
No
Setup is described as free on all plans and includes integration, AI training and phone number configuration, though the wording 'typically free' leaves room for exceptions the vendor does not spell out.
Their words
Setup is typically free and includes PMS integration, AI training for your practice, staff onboarding, and phone number configuration. This usually represents $500+ in value.
airclinic.aiPricing Questions FAQ, 'What's included in the setup fee?'
- Contract and cancelling
Partly
Month-to-month is available with no long-term contract, but cancelling requires 30 days' notice, and the Group Practice card lists an annual contract as the route to better rates.
Their words
No long-term contracts required. You can cancel anytime with 30 days notice. We also offer a 30-day money-back guarantee for new customers.
airclinic.aiPricing Questions FAQ, 'Is there a long-term contract?'
Which languages it speaks, and how it sounds
2 answers
- Languages
Three languages are claimed at native level with regional variants, and the vendor does not gate them to any particular plan on the comparison table.
Their words
Break down language barriers with AI that speaks English, Spanish, and French with native-level fluency, cultural sensitivity, and dental expertise.
airclinic.aiHero paragraph, 'Serve Every Patient in Their Native Language'
- Hear it before you buy
Partly
A public number is published site-wide to try the AI live and a personalised demo can be booked, but no recorded sample calls are hosted on the site.
Their words
See how AirClinic.ai can transform your dental practice with AI-powered automation. Schedule a personalized demo to explore all features in action.
airclinic.aiClosing 'Ready to Experience These Features?' section
Your phone number and where it works
2 answers
- Keep your number
Yes
The documented first setup step is connecting the practice's existing phone system to the AI, with no hardware swap, so the current number keeps working.
Their words
Connect your existing phone system with our AI receptionist in minutes. No hardware changes required.
airclinic.aiSimple Setup, Immediate Results, step 1 Phone Integration
- Australia
Yes
The vendor sells across North America, so US and Canadian practices are covered, and no page offers UK, EU or Australian numbers, local billing or GDPR terms.
Their words
Today, we're proud to serve dental practices across North America, helping them capture more revenue, reduce staff stress, and provide exceptional patient experiences
airclinic.aiOur Story section, third paragraph
Who it is built for
3 answers
- Industries it is set up for
One trade only, deeply: scripts, workflows and integrations are all dental, covering appointment types, insurance terminology and recall campaigns for practices.
Their words
Purpose-built for dental practices with industry-specific features and unmatched reliability.
airclinic.aiWhy AirClinic.ai Stands Out section intro
- HIPAA, with a signed BAA
Yes
A Business Associate Agreement is offered as part of the compliance framework, with no plan restriction stated, alongside SOC 2 Type II and HITRUST CSF claims.
Their words
Comprehensive BAA covering all aspects of our AI service and data handling practices.
airclinic.aiHIPAA Compliance Framework section, Business Associate Agreement card
- Several locations or numbers
Partlyfrom Group Practice
One account covers several sites only above the entry plan: Solo is single-location, Group Practice allows up to five, Enterprise unlimited, and no per-location price is published.
Their words
Multi-location support (up to 5)
airclinic.aiGroup Practice plan card, Included Features list
Getting set up and getting help
2 answers
- Setup help
Yes
Implementation is done for you and included free, but the vendor's own timelines disagree: under 24 hours on the features pages against one to two weeks in the pricing FAQ.
Their words
Go live in under 24 hours with dedicated integration support and staff training.
airclinic.aiWhy AirClinic.ai Stands Out section, Quick Setup card
- Support
Partlyfrom Solo Practice
Support hours are limited to 8am-8pm EST on the entry Solo plan, improve to priority on Group and 24/7 emergency cover on Enterprise, and no email address, phone line or chat for support is published.
Their words
Standard support hours (8am-8pm EST)
airclinic.aiSolo Practice plan card, Limitations list
Sources
- airclinic.ai/pricingCost at 100 calls a month, Cost at 500 calls a month, What it bills by, CRM, Zapier and webhooks and 6 more
- airclinic.ai/featuresBooks appointments, Transfers to a person, Answers about your business, Google Calendar and 6 more
- airclinic.ai/features/ai-phone-receptionistAfter-hours rules, Urgent calls escalated, Asks your questions, Keep your number
- airclinic.ai/features/patient-communicationTexts your callers
- airclinic.ai/features/multilingual-supportLanguages
- airclinic.ai/aboutAustralia
- airclinic.ai/features/hipaa-complianceHIPAA, with a signed BAA
All read on October 14, 2026.