AI Receptionist Ireland
Fully managed AI receptionist answering Irish SMEs' calls, website chat and WhatsApp 24/7.
In short
Best for irish SMEs and trades that want someone else to build and run the phone answering
AI Receptionist Ireland is a fully managed AI call answering service for Irish small businesses, built and maintained by its Dublin team rather than configured by the customer. It answers calls in the business name, books appointments and sends a summary of every call.
At a glance
Partlyfrom Starter (calendar booking from Starter up)
Books appointments
It checks availability and books during the call into your calendar or booking system…
Partlyfrom Premium and Business
Transfers to a person
Live transfer of a caller to you or your team is included only on the Premium and Business plans
Yes
After-hours rules
Every call plan answers around the clock including weekends and bank holidays…
Yes
Call summary by text
Every plan sends a summary of each call by email or text covering who rang, what they wanted and what was agreed, with no app login required
Partly
Calendar and CRM
Zapier
Partlyfrom Multi-language add-on
Languages
English with Irish accent handling is the default
No
Human receptionists as backup
There is no human agent pool behind the AI: a question it cannot answer ends in a message and a summary for your own team to call back…
Yes
Hear it before you buy
There is a public number you can ring to hear their own receptionist answer, plus a form that calls you back and a free 20-minute demo built around…
Good to know
Watch out
- There is no standing free plan and no time-limited trial on your own line. The only unpaid access is a one-off free 20-minute demo and a private test number used before go-live; the cheapest live option is Peace of Mind at €69 a month plus a €115 one-off setup fee.
- Every plan carries a mandatory one-off setup fee, but only Peace of Mind's €115 is published: for Starter, Premium and Business the vendor says the fee is confirmed on the demo call, so a buyer cannot total the first month's cost from the site. Multi-language is likewise an unpriced add-on, and Enterprise and Full Stack bundles are quoted privately.
All 33 answers
Every answer comes from AI Receptionist Ireland’s own pages. Open “Their words” for the quote and the page it is on.
What it costs at your call volume
4 answers
- Cost at 100 calls a month
227 EUR a month on Starter for 100 calls of 2.5 minutes (250 billed minutes). Billed by the second.
Their words
Starter €227/mo 250 mins · + one-off setup
ai-receptionist.iePlan cards, AI Receptionist Calls tab, Starter card
- Cost at 500 calls a month
902 EUR a month on Business for 500 calls of 2.5 minutes (1250 billed minutes). Billed by the second.
Their words
Business €827/mo 1,150 mins · + one-off setup
ai-receptionist.iePlan cards, AI Receptionist Calls tab, Business card
- What it bills by
Plans are flat monthly fees that include a pool of call minutes, and usage is metered per second of call time rather than per call or per caller.
Their words
You are billed per second of call time, not rounded up to the next minute. A call that lasts 1 minute 20 seconds uses exactly 1 minute 20 seconds of your plan.
ai-receptionist.iePricing FAQ, 'What counts as a minute?'
- Past your allowance
Yes
Calls keep being answered past the allowance and extra minutes are sold in fixed blocks priced per plan, with the vendor flagging when a bigger plan is cheaper.
Their words
Your calls keep being answered. Extra usage is billed in blocks: €35 per 30 minutes on Peace of Mind, €60 per 60 minutes on Starter and Premium, and €75 per 100 minutes on Business.
ai-receptionist.iePricing FAQ, 'What happens if I go over my minutes?'
What it does on the call
8 answers
- Books appointments
Partlyfrom Starter (calendar booking from Starter up)
It checks availability and books during the call into your calendar or booking system, but the comparison table shows calendar booking excluded on the entry Peace of Mind plan.
Their words
Calendar booking, CRM logging and text confirmations are included from the Starter plan up. Peace of Mind is designed for simple cover and sends you a summary of every call instead.
ai-receptionist.ieIntegration FAQ, 'Which plans include integrations?'
- Transfers to a person
Partlyfrom Premium and Business
Live transfer of a caller to you or your team is included only on the Premium and Business plans; cheaper plans take the details and pass the message on instead.
Their words
On the Premium and Business plans it can transfer the caller live to you or your team. On every plan you get a summary of the call so you can ring back.
ai-receptionist.ieCall answering FAQ, 'What happens when a caller needs a real person?'
- After-hours rules
Yes
Every call plan answers around the clock including weekends and bank holidays, and out-of-hours enquiries are captured and booked for the team next morning.
Their words
Out-of-hours enquiries are answered and booked in, ready for your team the next morning.
ai-receptionist.ieWhat's Included section, 'Evenings and bank holidays' card
- Urgent calls escalated
Yes
You define what counts as urgent for your business during setup and those calls are flagged and passed to the on-call person immediately, at any hour.
Their words
Those calls are flagged and passed to your on-call person immediately, day or night.
ai-receptionist.ieHow calls are handled, 'Does it handle emergencies differently?'
- Human receptionists as backup
No
There is no human agent pool behind the AI: a question it cannot answer ends in a message and a summary for your own team to call back, not a handover to staff of theirs.
Their words
It never guesses. It tells the caller that someone will get back to them, takes their name, number and details, and sends your team a summary straight away so you can call back.
ai-receptionist.ieHow calls are handled, 'What happens if a caller asks something it can't answer?'
- Asks your questions
Yes
The vendor builds the call flow around the questions you want asked and qualifies enquiries, with more caller types handled as you move up the plans.
Their words
Your opening hours, services and prices, the questions customers usually ask, how you want bookings and messages handled, and who should get urgent calls.
ai-receptionist.ieSetup and going live, 'What do I need to give you?'
- Answers about your business
Yes
The receptionist is trained on your services, prices and hours by the vendor's team and answers those questions on the call rather than only taking a message.
Their words
Your receptionist answers in your business name, knows your services and prices, books appointments and sends you a summary of every call.
ai-receptionist.ieHero introduction paragraph
- Texts your callers
Partlyfrom Starter and above
Text confirmations and secure payment links can be sent to the caller, but the comparison table excludes caller text confirmation on the entry plan and no two-way SMS conversation is described.
Their words
It can send the caller a secure payment link by text during the call, so a deposit or booking fee is paid without any card details being read out over the phone.
ai-receptionist.ieHow calls are handled, 'Can it take deposits or payments?'
What you get after the call
2 answers
- Call summary by text
Yes
Every plan sends a summary of each call by email or text covering who rang, what they wanted and what was agreed, with no app login required.
Their words
After every call you get a summary by email or text, with the caller's details, what they wanted and what was agreed.
ai-receptionist.ieHow calls are handled, 'How do I find out what happened on each call?'
- Recordings and transcripts
Partly
You get a written transcript and summary of each call, but the standard setup deliberately keeps no call audio, so there is nothing to listen back to.
Their words
On our standard setup, call audio is not kept after the call ends. You receive a written transcript and summary, and that is delivered to you rather than stored by us.
ai-receptionist.ieGDPR, privacy and compliance, 'Are calls recorded?'
What it connects to
5 answers
- Google Calendar
No
Google Calendar and Cal.com are the named calendar connections and Calendly appears in the homepage integration strip, but Outlook or Microsoft 365 booking is not stated in any integration list.
Their words
Calendars Google Calendar and Cal.com.
ai-receptionist.ie'What connects' summary, Calendars card
- Outlook
No
Google Calendar and Cal.com are the named calendar connections and Calendly appears in the homepage integration strip, but Outlook or Microsoft 365 booking is not stated in any integration list.
Their words
Calendars Google Calendar and Cal.com.
ai-receptionist.ie'What connects' summary, Calendars card
- Calendly
No
Google Calendar and Cal.com are the named calendar connections and Calendly appears in the homepage integration strip, but Outlook or Microsoft 365 booking is not stated in any integration list.
Their words
Calendars Google Calendar and Cal.com.
ai-receptionist.ie'What connects' summary, Calendars card
- CRM, Zapier and webhooks
Partlyfrom Starter and above
Callers are written into HubSpot, Salesforce and Zoho CRM with a call summary, from the Starter plan up; other systems are connected case by case through their API or email rather than a published Zapier or webhook route.
Their words
New callers can be added and existing contacts updated automatically in CRMs such as HubSpot, Salesforce and Zoho.
ai-receptionist.ieIntegrations, 'Can it update my CRM?'
- Your trade’s software
Partly
Trade, salon, gym and payment systems are named - Jobber, Tradify, ServiceM8, Fergus, Phorest, Fresha, Timely, Glofox, LegitFit, Mindbody, Stripe - but the US-centric stacks (ServiceTitan, Housecall Pro, Dentrix, Clio, OpenTable) are not in that list.
Their words
Jobber, Tradify, Phorest, Fresha, Glofox and more.
ai-receptionist.ie'What connects' summary, Industry software card
Trying it, starting and leaving
4 answers
- Free trial or free plan
Partly
You can hear a receptionist built for your business on a free 20-minute demo and ring an unlimited private test number before go-live, but there is no free plan on your own live line.
Their words
Before go-live we give you a private test number. You and your team can ring it as often as you like, try difficult calls and ask for changes until you are happy.
ai-receptionist.ieSetup and going live, 'Can I test it before it goes live?'
- Sign up without a sales call
No
There is no online checkout: every plan button leads to booking a free demo, and the vendor builds, connects and activates the receptionist for you as a managed service.
Their words
Book a free 20-minute demo. You will hear a live receptionist set up for your type of business, and we will recommend the right plan.
ai-receptionist.ieSupport and changes, 'How do I get started?'
- Setup fee
Yes
Every plan carries a one-off setup fee; it is €115 on Peace of Mind and the amount for Starter, Premium and Business is only confirmed on the demo call.
Their words
Yes, every plan has a one-off setup fee that covers the full build, training and testing of your receptionist. On Peace of Mind it is €115. For the other plans we confirm it on your free demo call.
ai-receptionist.iePricing FAQ, 'Is there a setup fee?'
- Contract and cancelling
Yes
All plans are rolling monthly with no long-term contract or cancellation fee, though a plan change has to be confirmed with the team before month end rather than in a dashboard.
Their words
No. Every plan runs month to month with no cancellation fees. You can move up or down a plan at any time. Just confirm the change with us before the end of the month.
ai-receptionist.iePricing and plans, 'Is there a contract?'
Which languages it speaks, and how it sounds
3 answers
- Languages
Partlyfrom Multi-language add-on
English with Irish accent handling is the default; any other language is an add-on whose scope and price are settled on the demo call, with no list of supported languages published.
Their words
Multi-language support is available as an add-on. Tell us which languages your customers use and we will confirm what is possible on your demo call.
ai-receptionist.ieWebsite chat and WhatsApp, 'Can it answer in languages other than English?'
- Choose or clone the voice
Partly
The vendor sets the name, voice, tone and greeting to suit your business during the build, but it is their team choosing from available voices and no voice cloning is offered.
Their words
We set the name, voice, tone and greeting to suit your business, whether that is warm and chatty for a salon or calm and professional for a solicitor.
ai-receptionist.ieSetup and going live, 'Can I choose the name, voice and personality?'
- Hear it before you buy
Yes
There is a public number you can ring to hear their own receptionist answer, plus a form that calls you back and a free 20-minute demo built around your business.
Their words
Want to hear it first? Ring 01 263 6824 and our receptionist will answer.
ai-receptionist.ieHero section, below the demo button
Your phone number and where it works
3 answers
- Keep your number
Yes
You keep the number customers already ring and the vendor sets up forwarding from your existing line, working with your provider or phone system, with no hardware to install.
Their words
We set up call forwarding from your existing line, so there is no porting, no new hardware and nothing your customers will notice. We can also give you a new local number if you want one.
ai-receptionist.ieSetup and going live, 'Can I keep my existing phone number?'
- Move your number in
No
The service works by forwarding rather than porting: the vendor states its setup involves no porting, and nothing on the site offers to take your number over or hand it back.
Their words
We set up call forwarding from your existing line, so there is no porting, no new hardware and nothing your customers will notice.
ai-receptionist.ieSetup and going live, 'Can I keep my existing phone number?'
- Australia
Yes
Sold only in Ireland - the vendor is an Irish company serving all 26 counties with a GDPR Data Processing Agreement and an EU data residency option - so no US, Canadian, UK or Australian offering is published.
Their words
We work with businesses in all 26 counties of Ireland, including Dublin, Cork and Galway. Everything is set up remotely, so location is never a barrier.
ai-receptionist.ieSupport and changes, 'Where do you operate?'
Who it is built for
2 answers
- Industries it is set up for
Dedicated pages and prebuilt call handling exist for trades, garages, gyms, beauty, dental and medical, solicitors, accountants, letting agents, hotels, restaurants and removals.
Their words
Our main sectors are trades, gyms and fitness, hair and beauty, removals, hotels and restaurants, and we also work with garages, solicitors, accountants, estate and letting agents, clinics and many more.
ai-receptionist.ieIndustries, 'What types of business do you work with?'
- Several locations or numbers
Partlyfrom Business
Multi-location answering is included only on the top Business plan at €827 a month; the three cheaper plans are marked as not supporting it and no per-location price is published.
Their words
Up to 1,150 minutes, designed for full 24/7 | Multiple call flows, complex call routing | Full analytics and reporting | Multi-location support included
ai-receptionist.iePlan cards, Business plan feature list
Getting set up and getting help
2 answers
- Setup help
Yes
The vendor does the whole build, training, testing and phone connection for you and most businesses are answering calls within about 48 hours of the demo call.
Their words
Most businesses are live in as little as 48 hours after the demo call.
ai-receptionist.ieSetup and going live, 'How long does it take to go live?'
- Support
Changes and support go through the team by email, phone or WhatsApp with a published Dublin number and WhatsApp line, though no hours or response-time commitment is stated outside Enterprise.
Their words
Just tell us by email, phone or WhatsApp. We update new prices, holiday hours or new services for you, so you never need to change anything yourself.
ai-receptionist.ieSupport and changes, 'How do I make changes once it is live?'
Sources
- ai-receptionist.ie/faqUrgent calls escalated, Human receptionists as backup, Asks your questions, Texts your callers and 14 more
- ai-receptionist.ie/pricingCost at 100 calls a month, Cost at 500 calls a month, What it bills by, Past your allowance and 2 more
- ai-receptionist.ie/integrationsBooks appointments, Google Calendar, Outlook, Calendly and 1 more
- ai-receptionist.ie/call-answering-serviceTransfers to a person, After-hours rules, Answers about your business, Hear it before you buy
All read on October 14, 2026.
